Front Desk Clerk/Customer Service

Kellie Scarborough

980-***-**** Cell

***************@*****.***

OBJECTIVE:

To obtain a challenging position in a professional environment, where performance and accomplishments lead to professional growth.

SKILLS PROFILE:

• Ability to operate office equipment such as Model 5000 copy/Faxing

• Knowledge of and experience with corporate mailroom procedures

• Proficient in Microsoft Word and typing

• Experience in excel and spread sheets

• Excellent filing and organizational skills

• Experience in handling confidential paperwork, loyal and trustworthy

• Ability to take accurate phone messages and deliver messages promptly

• Good customer-relations background and excellent communication skills and data entry

• Secretarial and computer specialist skills

• Skilled in office management including day to day coordination in efficient distribution of information.

EMPLOYMENT HISTORY:

CNC/Access, Inc., Charlotte, NC 7/09-Present

Office Assistant

• Assisting the Executive Assistant with correspondence, creating confidential files

• Creating spread sheets in table format to streamline consistency

• Answered calls and directed calls to the appropriate person

• Assisted all office tasks as needed

Beans & Bread Outreach Center, Baltimore, MD 8/07-8/08

Front Desk Receptionist

• Answered incoming telephone lines and directed each call accordingly

• Successfully completed all assignments within the time frames specified; helping clients fill out forms and documents

• Greeted each client as they signed in at the front desk and directed clients to special resources as needed

• Responsible for checking clients mailboxes, faxing documents and photo coping

Jentry McDonald Corporation, Baltimore, MD 9/06-4/07

Office Manager

• Accurately filed staff and clients information

• Prepared source data for computer entry by compiling and sorting information; establishing entry priorities

• Photocopied and faxed documents

• Answered incoming telephone calls and directed each call accordingly

SelfPride, Inc, Baltimore, MD

8/05-3/06

Front Desk Receptionist

• Answered incoming telephone lines and direct each call accordingly

• Input data into the computer for each nurse assistant’s scheduled time in and out

• Light clerical duties: photo coping, faxing and sorting mail

EDUCATION:

Union County College, Elizabeth, NJ

Certified, Computer Specialist Program

April, 2004

Katherine Gibbs Business School, Piscataway, NJ March, 1987

Certified, Secretarial Program

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