Human Resources Manager

MICHAEL S. MESSERSMITH, MHR, ML

**** ******** ** #*** *******, NC 27617

310-***-**** | *******.***********@*****.***

EDUCATION

UNIVERSITY OF SOUTH CAROLINA, SC

Master of Human Resources MAY 2008

Master of Linguistics MAY 2007

MILLERSVILLE UNIVERSITY, PA

B.A. English Magna cum Laude DECEMBER 2003

EXPERIENCE

RAYTHEON COMPANY May 2008 to November 2010

RFL: Relocated to North Carolina

Member HR Leadership Development Program

Space and Airborne Systems - El Segundo, CA (March 2010 to November 2010)

Supported over 400 employees in three states as an HR Generalist for the Facilities, Environmental Health & Safety (EHS), and Security groups with an emphasis on Employee Relations, Performance Development, Succession Planning, and Salary Assessments and Planning

• Resolved conflict as Primary for Employee Relations and Alternative Dispute Resolution investigations

• Established strong Talent Pipeline and Development Pool through identifying top talent for inclusion in annual Corporate Succession Planning

• Engaged Vice-Presidents and Directors for input on Workforce Trends to create External Recruiting and Internal Development Strategies as member of Strategic Workforce Planning team

• Strengthened Security Talent Pipeline through aligning restructured Career Paths with projected industry trends within a new Talent Acquisition strategy

• Reorganized low-performing Facilities Organization to build maximum efficiency and alignment between work groups

• Motivated exceptional employees through annual Salary Merit Review and establishing industry-competitive Compensation structures

• Promoted consistency of managers’ Labor Relations activities through developing Collective Bargaining training material as active member of Labor Council

• Created and disseminated consistent messaging for 2010 Raytheon Women’s Conference as Communications Committee Chair

• Recruited, Interviewed, and developed Job Descriptions for higher level job postings

Integrated Defense Systems - Tewksbury, MA (June 2009 to February 2010)

Supported over 250 employees in four states as HR Generalist for the Contracts and Mission Assurance groups with focus on Employee Relations and Employee Performance, Development, and Training

• Developed High-Potential talent through Reverse Mentoring Program with Contracts leadership team

• Built employee engagement as Project Leader for Employee Opinion Survey through managing survey execution and developing Action Plan to address results

• Ensured compliance with Interim Discussion and Critical Conversation processes through developing training and engaging 100% of leadership and 5 sessions of employees on material

• Aligned management expectations and behaviors by creating Common Language Element (CLE) tool and process to define Employee Performance Ratings and ensure consistent application

HR Specialist, Organizational Effectiveness/Talent Management

Global Headquarters - Waltham, MA (May 2008 to June 2009)

Supported Corporate OETM team in daily activities and logistics as well as taking part in project work that built cross-functional relationships and assisted in employee development endeavors with a focus on performance assessment and succession planning.

• Built development processes for High-Potential Employees through coordination of 360 assessments as liaison between OETM team and Leadership Development Programs

• Trained users on and tracked effectiveness of 360 Assessment database for use in Employee Development and Strategic Planning as Corporate Point of Contact for tool

• Established innovative online training and support for users of 360 Assessment tool

• Partnered with HR employees from across North America to create annual Succession Planning and Board of Directors presentations

• Recruited and Interviewed candidates for employment with OE/TM team

CATERPILLAR, INC., York, PA 2002 to 2004

RFL: Pursued Education Full-Time

Union Steward of UAW Local 786 (2003 to 2004)

Employee Representative for thirteen individuals in cases of management-employee disputes. Ensured Disciplinary Actions and changes to Work Rules were compliant with Labor Contract.

Financial Secretary of UAW Local 786 (2002 to 2004)

Reduced expenses by 20% and increased income by 2% through renegotiating investments and utilities costs. Maintained financial and membership records for over 300 union members through serving as a liaison between HR Director and Union as a bonded officer of the organization.

EXPERIENCE CONCURRENT WITH EDUCATION

CENTER FOR BUSINESS COMMUNICATION, Columbia, SC August 2004 to May 2008

Assistant Director (Part-time position)

Supervised three graduate assistants responsible for weekly business communication and professional writing skills consultations. Presented Intercultural Communication, Research and Documentation, and Oral Presentation workshops to students, faculty, staff, and alumni of the Moore School of Business, University of South Carolina.

• Built relationships with clients through one-on-one business communication and career consultations

• Partnered with Director and Faculty to determine Training solutions for student populations

• Assessed and revised 120-page Employee Training Manual to maintain adherence to latest processes

• Motivated employees through performance reviews and staffing decisions

EXXONMOBIL, INC, Beaumont, TX May 2007 to August 2007

Embedded HR Intern

Performed team and individual project work in a Manufacturing Environment as a Generalist with high priority placed on Union Avoidance, Workforce Analysis, Knowledge Retention and Transfer.

• Enhanced Union Avoidance Strategy through series of Vulnerability Assessments coordinated with area HR, supervisors, and Corporate Labor Advisor

• Analyzed Demographic Data to identify opportunities for increasing Diversity in Hiring and Promotions

• Guided High-Potential employees into Development Pipeline through establishment of sustainable Mentoring Program

• Recruited employees for International Assignments as member of cross-functional team that redesigned Expatriate Recruiting Web site

TECHNICAL SKILLS

Windows, Word, Excel, Access, PowerPoint, and Outlook, Lotus Notes, SameTime, DataWarehouse, PeopleSoft

ACTIVITIES

Certified Raytheon Six Sigma Specialist

Completed Raytheon Front Line Leader training

Completed Raytheon Alternative Dispute Resolution training

President and Treasurer - Graduate Students in Linguistics

Treasurer- SHRM, University of South Carolina Chapter

Developed business plans and strategies as invitee to University of South Carolina Case Competition Course

Participant John Molson International Case Competition, Montreal, Canada

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