Experienced Writer and Editor
Resume:
PATTI DIPANFILO
Experienced Writer and Editor
Lutz, FL, 33549
813-***-**** (Home)
813-***-**** (Business)
440-***-**** (Cell)
**********@*****.***
SUMMARY:
ith extensive experience in composition, corporate communications, public relations, publication production and education, I can meet the communications needs of companies large and small, including large corporations, small businesses, health care institutions, universities and not-for-profit organizations.
RELEVANT SKILLS:
Creative/Technical Skills -- Precise writing and editing, interviewing and research, advertising and marketing, speechwriting and ghostwriting, database management, medical Terminology, AP style, Microsoft Office and QuarkXPress, graphic principles and standards, translation of complex and technical material for general audiences
Management Skills -- Budget administration; project management (including print production); team leadership,staff and intern supervision; event planning; multiple task management; creative problem-solving and decision-making; media and public relations; small and large group leadership; corporate, board and client communications; agency/contractor coordination; strategic planning; crisis communications
EXPERIENCE:
My professional work history includes more than 25 years of writing and editing, corporate communications, community relations and publication production experience.
May 2007 to present
Part-time, Temporary – Contract Employee — Geosyntec Consultants * Tampa, FL * 813-***-****
April 2001 to April 2007
Managing Editor, Publication Service — Department of Patient Education and Health Information * Cleveland Clinic * Cleveland, OH * 216-***-****
1990 to 2000
Senior Writer/Manager, Corporate Communications — Hamot Health Foundation * Erie, PA * 814-***-****
1989 to 1990
Public Relations Specialist — Presbyterian University Hospital of the University of Pittsburgh Medical Center * Pittsburgh, PA * 412-***-****
1987 to 1989
Communications Coordinator — Franklin Regional Medical Center * Franklin, PA (Consolidated with the University of Pittsburgh Medical Center)
1984 to 1987
Assistant Editor — Lake Shore Visitor, Roman Catholic Diocese of Erie * Erie, PA Discontinued)
1982 to 1983
Advertising Sales Representative — Brown-Thompson Newspapers * Union City, PA (Consolidated with the Erie Daily Times)
EDUCATION:
BA, Communications/English with a Writing Emphasis — Gannon University, Erie, PA, May 1982
Continuing education — Courses in Human Anatomy and Physiology, Microsoft Word and Desktop Publishing, Aldus PageMaker, Microsoft Excel and PowerPoint, QuarkXpress, Adobe Photoshop
ARTICLES, PUBLICATIONS AND PRESENTATIONS INCLUDE:
* “The Vantage Forum,” column for monthly publication, Pittsburgh Hospital News, June 2002 to January 2004
* “The Wisdom Behind the Words: Speechwriting for the Business Professional,” presentation to IABC/Erie, PA, Feb. 9, 2001
* Editorial consultant, Sudden Menopause: Restoring Health and Emotional Well-being by Debbie DeAngelo, RNC, BSN (Hunter House, 2001)
* Co-author, Hamot Corporate Identity Manual
* Editor, Living Well: Handbook for a Healthy Life
* Edit for weekly publication – "Fit for Life" column by Kathy Iorio, Friday Erie Morning News PULSE section
AWARDS AND HONORS INCLUDE:
* Awards, Cleveland Clinic Division of Education Reward and Recognition Program recognizing excellence in teamwork, attitude, service and respect, March 2006, November 2006 and
December 2006
* Judges Award for Design Excellence, 2000 Erie Advertising Club Awards (Crescendos, Hamot Health Foundation 1999 Report to the Community)
* Golden Rooster, 2000 Erie Advertising Club Awards – Category: Collateral Material: Annual Report/Four Color (Crescendos, Hamot Health Foundation 1999 Report to the Community)
* Golden Rooster, 1999 Erie Advertising Club Awards – Category: Collateral Material: Annual Report/Four Color (Renaissance: The Art of Healing at Hamot, Hamot Health Foundation
1998 Annual Report to the Community)
* Golden Rooster, 1999 Erie Advertising Club Awards – Category: Collateral Material: Brochure/Four Color (Strength In Partnership, Hamot Health Foundation regional
philosophy brochure)
* Golden Rooster, 1997 Erie Advertising Club Awards – Category: Newspaper/ Tabloid (Hamot Health Foundation 1996 Report to the Community)
* Golden Rooster, 1996 Erie Advertising Club Awards – Category: Copywriting (Back to the Basics, Hamot Health Foundation 1995 Report to the Community)
* Golden Rooster, 1996 Erie Advertising Club Awards – Category: Newspaper Tabloid (Back to the Basics, Hamot Health Foundation 1995 Report to the Community)
* Award of Excellence: Newsletters, 1995 Pennsylvania Kiwanis Foundation
* Hamot Ambassador of the Month, December 1994
* Award of Merit, 1994 IABC/Erie Keystone Awards – Category: Speechwriting ("The Changing Face of Health Care")
* Kiwanis Club of Erie, 1993-94 "Outstanding Kiwanian of the Year"
* "Reflections of Excellence" Award, 1990 Public Relations and Marketing Society Awards – Category: External Publications (Sports Medicine Update)
KEY RESPONSIBILITIES:
Cleveland Clinic – Managing Editor
* Wrote and edited content for the Patient Education Health Information Web site and for Cleveland Clinic’s partnership with WebMD
* Developed and edited patient-directed manuals for those undergoing organ transplantation and for those with chronic illnesses such as heart failure and diabetes
* Created and edited brochures and handouts that provide patients with information on various topics, including disorders, diagnostic procedures, treatments
and discharge instructions
* Met with health care professionals to prepare and execute plans for educational materials
Hamot Health Foundation - Senior Writer
* Wrote, edited and supervised the design and production of print materials, including patient/community education materials, brochures, magazines and the Foundation’s
annual report
* Worked in partnership with staff members and relevant departments to provide immediate communications, as needed, to various audiences, including employees, physicians,
corporators, news media and the community
* Served as the communications liaison to various committees and departments, including the Patient Education Committee, Safety Committee, “Brain Attack” Committee and the JCAHO
Preparedness Committee, and to the departments of Neurosciences and Orthopaedics
* Developed print materials to support strategic marketing initiatives
* Managed projects with outside vendors, including advertising/design agencies, photographers, printers and direct mail firms
* Worked directly with the CEO and other senior leadership to prepare speeches and other communications to employees, physicians, corporators, news media and the community
* Monitored changes and trends in the industry through the Internet, regional and national newspapers, and trade publications
* Served as company liaison to various community organizations
* Planned and worked major events
* Assisted with crisis communications and emergency response
Presbyterian University Hospital of Pittsburgh - Public Relations Specialist
* Developed print materials and provided public relations support to the Sports Medicine Institute and to other departments as needed
* Contributed content to organization publications including Presence and Tower Magazine, and wrote copy and edited the Sports Medicine Update
* Served on the hospital’s committee for the Pittsburgh Marathon
Franklin Regional Medical Center - Communications Coordinator
* Wrote and edited weekly employee newsletter
* Wrote, edited and supervised the design and production of a quarterly magazine (Focus)
* Wrote, edited and supervised the design and production of department-specific brochures as needed
* Oversaw the design and placement of advertisement as needed
* Planned internal and community events
Lake Shore Visitor - Assistant Editor
* Wrote and edited content for weekly newspaper
* Completed newspaper layout, including placement of text and photos
Brown-Thompson Newspapers – Advertising Sales Representative
* Sold advertising for weekly newspapers, including developing new clients and supporting existing clients
REFERENCES:
References and portfolio are available upon request.
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