Experience Material Handler

Phetsavanh Nhongvongsithi **** Flannery Rd San Pablo

Objective:

A warehouse worker/Customer Service seeks a position in the warehouse industry where my expertise in material handling and

shipping/receiving would be needed

CAREER OVERVIEW / SKILLS

Two years professional experience in a warehouse shipping/ receiving and distribution work center

Proving abilities in stocking, order picking, shipping, and receiving

Experience in worker training and supervise; proficiency in use of computer and data entry work.

Skilled in safe driving forklift and warehouse operation

Very good communication skills both in writing and verbally

Excellent customer service skills; Extensive knowledge in resolving customer complaints

Proficient in multitasking in a busy environment; Self motivated and result oriented

EXPERIENCE /CAREER ACHIEVEMENTS

Warehouse Worker

Berkeley Tile shop Berkeley, CA

November 2007- June 2009

Order fulfillment, pull, count, label, and pack merchandise. Operate forklift, pallet mover, and stand up to transport and staged order for loading and shipping. Perform cycle count, utilize computer to track shipment and inventory. Receive and registered incoming shipment into computer system, verified shipment with packing list or purchase order. Ship out going shipment through freight, palletized order, fill out bill of lading, and contact carrier for same day pick up. Pack order and ship using UPS/FedEx shipping.

Achieved exceptional levels of customer satisfaction through timely, accurate processing and shipping of orders

Excellent safety records in operating warehouse equipment, forklift, stand up, power tools, etc

Handled shipping expensive items with zero instance of damage to items when arrived to customer

Audio/Video Receiving Coordinator

Fry's Electronics Concord, CA

August 2006-July 2007

Conducted routines checks on the arriving shipments against their bill of lading and invoices. Maintained accurate records of the materials received and transported

out of the Warehouse and submitted it to the department manger. Verified team member , data entry, print price, label item, and ensure daily merchandise flow from the truck to the backroom to the sales floor. Prepare and process inventory fulfillment to be transfer to other Fry's store; pull, label, palletized,pack, and use RF scanner to document high value product quantities into the computer. Maintain materials records and files, including purchase orders, receivers,invoices, packing slips, open and closed files.

Trained and supervise new employees in different positions: Fork lift operator, receiving, and Cycle counting

Contributed to maintain 100% accurate inventory transfer to prevent thousands of dollars loss toward the company

Waiter, Host, Assistance manger,Cashier

Tavy Thai Cuisine Danville, CA

June 2002-December 2004

Provide excellent customer service, friendliness, and restaurant cleanliness. Greet guest, describe menu items, specials, take orders, and Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Successfully handled, monitored and controlled whole food and beverage operations and handle cash and credit card payment. Accurately registered credit card transaction into business account.

Assist in setting up and planning private parties

Developed repeated business by establishing close and lasting relationships with customers

EDUCATION:

Baldwin High School,Wiluku, HI

June 1997-June2001

High school Diploma

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