Customer Service Sales Representative

Chloe Shumate

*** ******* ****** ******, ** *****

Phone: 908-***-****

Email: *************@*****.***

Objective

To obtain employment with a progressive organization; utilizing acquired knowledge and experience while offering an opportunity for professional growth and advancement.

ABILITIES

4 years of customer service experience

Problem solving skills

Pleasant and professional

Proficient at using computer applications; microsoft office and word

Used and fully capable to deal with unsatisfied clients.

Excellent listener with outstanding communication skills.

Administrative duties

EMPLOYMENT HISTORY

May 2000- June 2011

Fed Ex, Newark, NJ

Driver and Handler Lead

Material handler, tech driver, load and unload aircraft, trained employees on policies and procedures, packaging and shipments all in a timely manner

February 2008-March 2009

Vonage, Holmdel, NJ

Customer Service Agent

Answer an average of 30 customer calls per day. Attend to the unsatisfied customers solve their queries and complaints efficiently.

Open new accounts, process orders, project leader

System applications, adjust accounts

November 1999 - August 2001

GAP, Woodbridge, NJ

Sales Representative

Cashier

Visual merchandise

Inventory, Floor attendant

Coordinate department sales floor

Assist management daily

October 1998 - September 1999

Rahway Day Care Center, Rahway, NJ

Assistant Teacher

Work directly with student, teacher and parent, Support Staff, administrated after school programs

organized student lesson, arts and crafts intructor.

EDUCATION

Elizabeth High School Elizabeth, NJ High School Diploma- General Studies

Church School at Elizabeth Academy Elizabeth, NJ K-9th grade

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