Customer Service Manager
Resume:
SHEYLA Y BARNETT
**** ********** *****, *********** ** 30281
***********@*****.***
Professional Profile:
I am responsible person, who can work under a lot of stress; I consider that you can depend on me for any important assignment you have prepared. Also I am fully bilingual; speak, read and write Spanish. I am looking to obtain a long term employment with growth potential in a strong and solid company where I can contribute my leadership qualities.
• Hard working ability, Strong customer service skills.
• Fully bilingual ( Spanish )
• Dependable, Responsible, Self confident.
• Always open to learn.
• Certified Spanish Interpreter
Professional Experience:
Kids of Atlanta MD
April 2006 – January 2012
Supervisor Tamika Boyce
Front Office Administrator/ Spanish Interpreter
Responsibilities:
• Spanish Translations and Interpretation
• Customer Service
• Taking co-pays ( cash- checks-credit cards etc.)
• Check in- Check out patients
• Data entry
• Filling
• Clinic Preparation
• Insurance Verification
• Surgery scheduler
Hearth Center
Jan 2002- February 2006
Manager Karen Kennedy
Front Office Manager/ Patient Care Coordinator
Responsibilities:
• Spanish Translations and Interpretation
• Customer Service
• Supervise Front Office
• Payroll
• Prepare Schedules
Massachusetts General Hospital
January 1998 – December 2002
Supervisor Judy Pines
Operation Coordinator
Responsibilities:
• Spanish Translations and Interpretation
• Customer Service
• Supervise Front Office
• Prepare Schedules
• Payroll
Bulfinch Temporary Service
April 1997 - December 1997
Supervisor Marvin Morgan
Various Positions.
Responsibilities:
• Front Office
• Customer Service
• Medical Records
• Accounting
• Interpreting
• Human Resources
Radio Shack
October 1996- February 1997
Manager Franklin White
Supervisor
Responsibilities:
• Sales
• Data Entry
• Customer Service
Education:
• Piedmont Hospital: Bridging the Gap: Spanish Medical Interpreter
• Bunker Hill Community College: Administrative Assistant/ A+ Tech/ Networking+
• Limon Day High School: High School Diploma
References:
Will be furnished upon Request.
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