Part time work from home
Resume:
Kathi Wilkins
Port St Lucie, FL 34985
772-***-**** Cell
Qualifications:
To observe record and report observations relevant to the safety and security of the ship, passengers, and crew; and compliance with company policies and procedures. Protect the company's assets and to assist the onboard and shore side management in ensuring the safety and security of the passengers, crew, and ship. Observe and report 'live' surveillance while walking around the ship in both passenger and crew areas, as well as listening to any comments passengers or crew may have to offer. Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and responsibilities for implementation of the SEMS policies and procedures. Have a well-developed understanding of the operation and management of CCTV recording and monitoring equipment. Conduct real time monitoring of Ship/passenger/crew Safety and Security, and compliance with SEMS and other policies and procedures. Immediately report to the bridge any real time security and safety observations that may place the ship, passengers, or crew in jeopardy. Conduct retrospective reviews of incidents or accidents relating to the ship/crew/passengers. Undertake reviews and complete reports of injury cases reported by the Security Officer. Assist the Surveillance Manager in completing audits and risk assessments of outlet stock movements and sales. Be familiar with and conduct audits of the Micros/Fidelio or any other computer generated accounting Systems. Monitor and record safety drills. Monitor and record bunkering, storage, and baggage handling activities. Monitor and record tender operations. Monitor and record red zone operations. Monitor and record port time operations with special emphasis on compliance with Vessel Security Plan. Complete a daily log with details including red zone operations, tender operations, embarkation and disembarkation processes, communications to and from the bridge and any other departments, and observations that may result in more specific reports. At the end of a shift complete a handover that includes major observations and any on-going matters that require follow-up action. At commencement of a shift ensure that all operational equipment is functioning and that the shift handover document is understood. When completing written reports where possible include information that details date, time, place and description of event and persons involved. When completing written reports of observations record the event on incident, occurrence or safety evidentiary tapes. Maintain the daily and monthly rotation of tapes. Make recommendations to the Surveillance Manager concerning improvements to camera coverage and efficient use of the surveillance system. Assist and train other camera/system users such as officers from the bridge and engine control room. Report any malfunctioning of surveillance equipment to the Surveillance Manager. Use surveillance cameras for operational purposes only. Report any inappropriate use of surveillance cameras by other users. Report any interference with or altering of surveillance camera positions. Have a good understanding of emergency duties, safety rules, ships organization, and duty requirements.
Ability to do surveillance for long periods of time. Do nightly reports of my surveillance. The use of a camcorder. The ability to take statements, photographs of a fatality scene and interview people. The ability to do background checks. The ability to take a statement. The ability to run a tag with tag talk. Job duties include, but are not limited to: conduct full investigations related to insurance fraud, to include surveillance, background checks, activity checks, locates, and statements. Write reports and submit with video evidence to reporting field office. Testify as needed at hearings. Work closely with professionals in the insurance field. Manage own caseload and work independently in the field. Ability to conduct a comprehensive & task oriented investigation. Conduct an independent case review and analyze police report, documents and records. Provide recommendation based on analysis. Investigative Review of the discovery, file police reports, victim/witness statements, crime scene examinations, diagrams & photography. Initial defendant interview. Victim/witness background investigations. Witness location, interviews and statements. Report of investigation and testifying. Apprehends and detains shoplifters; notifies appropriate Loss Prevention personnel and proper authorities of illegal or dishonest activities; completes necessary reports and paperwork. Conducts audits of specific departments on a regular basis; notifies management of inventory inconsistencies/suspicious activities. Monitors compliance with all Company policies and procedures dealing with physical inventory, customer service, cash office and cash registers. Monitors all physical controls including alarms, closed circuit TV and ink tagging compliance to maximize effectiveness.
Education:
Paul Hall Maritime Center
Seafarers Harry Lundeberg
School of Seamanship
Piney Point, Maryland
Public Defender Investigator Academy
19 Judicial Circuit
Ft. Pierce, Florida
Enrolled in 150-hour academic level criminal defense investigation program pushed by the State of Florida. Nationally recognized award-winning program.
Intern for the Public Defenders office, I have interviewed over 300 inmates in the county jail for felonies or misdemeanors, I did investigations for the lawyers, consisting of taking pictures of a scene, interviewing witnesses, alibis, deliver subpoenas, go the court house or police department and get documents, final judgment, police reports, etc.
Surveillance
Indian River Community College
Stuart, Florida
Employment:
Norwegian Cruise Lines of America
MS Pride of Aloha
Bishop Street, Suite 900
Honolulu, HI 96813
April 2006-March 2007
Surveillance Officer
Claims Verification Incorporated
Corporate Headquarters
1166 West Newport Center Drive, Suite 212
Deerfield Beach, FL 33442
April 2004-Dec. 2005
Investigator
Bealls
10135 Federal Highway
Port St. Lucie Florida
Oct. 2003-Feb. 2006
Loss Prevention Agent
Stuart News
1939 Federal Highway
Stuart, Florida
Oct. 1989-Feb. 2003
Ad Layout (Data Entry, Layout the newspaper electronically)
Certificate of Completion:
Project America Training Program for Public Health 2/25/06
Certificate of Achievememt
Basic Safety-Fire Prevention and Fire Fight Course 3/9/2006
4-Hour Crowd Managememt Course 3/9/2006
Basic Safety-Personal Survival Techniques Course 3/9/2006
Basic Safety-Personal Safety & Social Responsibilities Course 3/9/2006
I.S.P.S./Safety Training 3/9/2006
Basic Safety-Elementary First Aid Course 3/9/2006
NCLA Piney Point, Maryland-1 Week Training Program 3/9/2006
Simulation Training Assessment & Research
Certificate of Training
7-Hour Crisis Management & Human Behavior 8/9/2006
International Ship & Port Facility Security Code 9/18/2006
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