Customer Service High School

Jazmin Cooper

**** *** *****

Upper Marlboro, MD 20772

********@*****.***

301-***-****

Education

• Morgan State University, Major: Accounting, GPA: 3.5

• Fredrick Douglas High School, High School Graduate, June 2010

• Advanced Placement (A.P.) courses , Honor classes, and Concurrent Enrollment at Prince Georges Community College

Career Objective

• Long Term Goal: To become a Certified Public Accountant

• Travel around the world to help people in need

Work Experience

•Morgan State University Admission Office February 2011-May 2011

Volunteer

oFiled, Copied, or Faxed papers

oTyped up letters

oAnswered phones

oAppointment setting

oGave school tours

•Six Flags of America Inc., Largo, MD March 2008-August 2009

Customer Service/Ride Specialist

oEnsured the cleanliness and upkeep of the recreational park facility

oExamined and ensured ride safety procedures and precautions

oProvided customer service, directions and facility information to customers/park visitors

Deb Inc. , Waldorf, MD March 2007- September 2007

Sales Associate

oInventoried, stocked and setup store items

oMaintained store cleanliness

oAssisted customers with item requests

oProvided cash register services to customers

•All About You Travel, Upper Marlboro, MD February 2005- May 2007

Receptionist

oAnswered customer inquiries via phone and mail correspondence

oCompiled, organized and filed company papers and documents

oInvestigated and researched company related tasks via the internet

oUsed technological equipment to process and interface with related service agencies and customers

Achievements

• National Honor Society inductee (NHS)

• Future Business Leaders of America member (FBLA)

• Congressional Student Leadership Conference & All American Scholar Program

• Honor Roll Student & Member of the school peer mediators organization

• Barbizon Models Inc.: Graduate

• Sean Gibson from “model-citizen-models”: Model

• Homeless food drive participant

• People to People Student Member Ambassador Program

• Peer Mediator

Interests

• Helping others

• Personal Improvement

• Accounting/ Finance

Special Skills

• Typing: 60 wpm

• Proficient with Microsoft Access, Excel, PowerPoint, Word, and internet

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