Customer Service Front Desk

Rajul Patel

**** ***** ******* • Houston • TX ***22•Cellular 281-***-**** • *********@*****.***

Objective

Seeking a challenging position within a professional environment providing opportunity for growth and career advancement.

Education

Graduation date: May 2012 Houston Community College, Houston

GPA: 3.00, Major GPA: 3.00. Current student

Pursuing an Associate in Arts-Transfer Student

Highlights of Qualifications

• Bilingual: English, Hindi and Gujarati

• Motivated, efficient, accurate, and detail oriented

• Excellent customer service experience.

• Cheerful and helpful with customers and colleagues.

• A high-energy, enthusiastic and dependable individual who excels in challenging and competitive environments.

• Computer Proficient: Mircosoft Word, Excel, PowerPoint, Outlook, Access.

• Software: QuickBooks, Peachtree, TurboTax, 10-key

Experience

November 2007 to June 2011 Swissport, Houston, TX

Ticketing Agent

Serve as passenger ticket agent for International airline and responsible for boarding gate. Schedule and process fares for passenger flight reservations and issue tickets, prepare boarding passes, check and tag baggage, announce flights and assist passengers who have special needs, keep accurate customer records, communicate with flight crew on the ground and using ground to air radio coordinate with other airport vendors regarding specific flight information.

August 2006 to June 2007 Walgreens, Cleveland, TN

Beauty Advisor

Responsible for inventory calculation. Assisted customers with products. Handled cash register, provided customers with valuable cosmetic service and information by providing excellent customer service. Assisted customers with locating the products quickly and efficiently. Specialized in and promoting the latest beauty trends. Created and maintained promotional and seasonal displays.

August 2005 to June 2006 Schlotzky's Deli, Cleveland, TN

Customer Service

Performed cashier duties, kept inventory fully stocked and maintained dining area. Provided exceptional quality customer and food service.

August 2004 to May 2005 Econo Lodge, Cleveland, TN

Front Desk

Responsible for checking customers in and out as well as performing cash management duties and paper work. Greeted incoming guests upon arrival. Assigned guest rooms and issued room keys or cards. Promoted and sold guest rooms.

May 2004 to August 2004 Steak n Shake, Cleveland, TN

Customer Service

Responsible for customer payments, keeping food inventory/products stocked for purchase. Took orders, greeted customers, and answered telephones.

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