Customer Service Human Resources
Resume:
Lisa A. Klein
Philadelphia, PA 19147
*********@*****.***
OBJECTIVE: To secure a position as a valued member of your Human Resources department that leverages my achievements, skills, energy, and talent for identifying superior job candidates.
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EDUCATION
St. Joseph’s University Suma cum laude
Master’s in Elementary Education GPA 3.92 May 2011
Certified Teacher K-6
Certified Teacher K-12 Special Education
The Pennsylvania State University
B.S. Labor and Industrial Relations
Certificate in Management
December 2000
PROFESSIONAL EXPERIENCE
TapFin/Dubin Group/21st Century Staffing-Recruitment Consultant Firms
Recruitment Consultant
January 2008-current (various long term consulting positions)
• Responsible for full life cycle recruiting for various positions as a
• Provide high level of recruitment: strategic, sourcing and planning
• Handled a requisition load of 25-35 positions at one given time
• Partner with hiring managers to fully understand the skills and backgrounds required for their department needs
• Provide consultation and coaching throughout the entire process of hiring
• Source, screen and interview candidates through a structured recruitment process designed to obtain the best-qualified candidates.
Primavera Systems-Software Development Company
Corporate Recruiter
2006-2007
• Managed all candidate screening and selection
• Handled a requisition load of anywhere from 40-50 positions at any given time
• Worked with hiring managers to discuss, review, and analyze specific details of open jobs
• Proactively identified candidates utilizing a variety of sources (internet postings, college and job fairs, search firms, research, networking) etc.
• Consulted with hiring managers to help them solve complex recruitment challenges
Lisa Klein/Page 2
Unique Advantage-Onsite staffing provider for University of Penn
Sr. Account Representative
2004-2006
• Handled full cycle recruiting including sourcing, screening and support of qualified candidates
• Expedited fulfillment of vacant positions while managing client requirements and meeting tight deadlines
• Maintained employee relations with 200 associates on site at the University
• Conducted applicant interviews, phone screens, computer exams, interviews and reference checks
• Simultaneously managed multiple tasks, clients and projects
CorVel Corporation -Medical bill review and medical case management company
Customer Service Representative
2002- 2003
• Maintained client employee relations to ensure quality control
• Presented new product lines to existing clients
• Built new relationships with prospective clients
Deloitte & Touche-Big 4 Accounting Firm
Marketing Associate
2001- 2002
• Ran Fastest 50 program for '02 Book of Lists
• Developed and coordinated strategy for attracting new clients
• Marketed Deloitte & Touche’s services in order to generate revenue
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