Customer Service Quality Assurance

Blake E. Feddick

*** *. ***** ***** **. #****

Chandler, AZ 85248

(480) 266–4159 / ********@*****.***

SUMMARY

Certified bartending, mixology, alcohol awareness (Department of Liquor License and Control), inventory, customer service, employee training, raised around family owned restaurants and bars, extensive experience as a bar back and server assistant.

EDUCATION AND TRAINING

The Bartending Academy. Tempe, Arizona.

Hands on training, certification in mixology and alcohol awareness (D.L.L.C.)

Chandler-Gilbert Community College. Chandler, Arizona

Currently enrolled for an Associates Degree in Business Management.

WORK HISTORY

01/2010 - Present Bartender Assistant

Centerfold’s Cabaret

Phoenix, AZ

Assist bartender with filling ice, cleaning and stocking of glassware and beer

Prepare drinks under bartender request

08/2008 – 12/2009 Document Control Specialist/Quality Assurance

Medicis Pharmaceutical Corporation

Scottsdale, AZ

Electronic and Physical Document Security

Data Entry and linking PDF files into database

Prepared documents and assisted in FDA Audit

02/2007 – 11/2007 Server/Bar Back

Sautee Restaurant

Chandler, AZ

Cleaned and set up tables, stocked beverage stations

Assisted bartender with filling ice, cleaning and stocking of glassware

Delivered food and refilled beverages

INTERESTS AND HOBBIES

Music, weight training, skiing, basketball and dancing.

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