Customer Service Sales

ALEX GHERSHER

Brooklyn, NY ● 917-***-****

********@*****.***

SUMMARY OF QUALIFICATIONS

Knowledge of Windows Microsoft Word, Excel, Internet Applications

Excellent organizational and communication skills

Ability to work with people from diverse cultures and backgrounds

Ability to work under pressure in a professional manner

Quick learning and application of new procedures and methods

EXPERIENCE

VERIZON WIRELESS 2010-2011

Salesperson; Brooklyn, NY

• Provided customers with customer service, help them to get the right plan, the phones and accessories to cover their needs.

• Introduced new product and services, and build with customers’ relationship.

J&R and MUSIC WORLD 2008-2010 Salesperson; Camcorders and Cameras; New York, NY

• Greeted customers, and helped them choose the best product for their needs

• Introduced new products and addressed any customer inquiries

• Built strong professional relationships with customer

• Stocked shelves with merchandise

SEARS DEPARTMENT 2007-2008 Salesperson; Electronics Department; Queens, NY

• Greeted customers on sales floor and helped them find desired merchandise

• Recommended selections that best met the customer’s needs

• Emphasized selling points of items such as quality, aesthetic, and durability

• Built strong customer relationships and turned cold canvassing into sales

SOURCE of ELECTRONICS 2005-2007

Salesperson; New York, NY

• Provided the customers with the products they were seeking, including:

• TVs, stereo, cameras, camcorders, A/C, shavers, washers, music

LANGUAGES

Fluency in Written and Spoken Russian

ADDITIONAL:

Valid and clean driver’s license

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