customer service

Evelyn Tinker

*** ******** **. #***, *****, S.C. 29651 864-***-**** lnw0dv@r.postjobfree.com

Experience Customer Service

**/**** ** **/**** Pet Dairy, Greenville, SC

Answered switchboard, transferred calls and operated entry gate.

Handled customer complaints for 15 branches

Worked with managers, supervisors and drivers to ensure customers complaints were taken care of

Logged calls and followed up with customers to make sure issues were resolved.

Called potential customers to assist them with setting up accounts

Assisted customers with placing orders

Spoke with many district and regional managers of businesses on a daily basis and developed rapport with them by being helpful and courteous at all times.

Performed many clerical duties

Customer Service

11/2007 to 05/2008 Spherion Staffing, Greenville, SC

Answered switchboard, transferred calls and operated entry gate

Handled customer complaints for several branches

Worked with managers, supervisors and drivers to ensure customers were taken care of.

Logged calls and followed up with customers to make sure issues were resolved

Assisted customers with placing orders

Teller

2/1996 to 3/1998 Nationsbank, Englewood, FL

Advanced to certified teller based on performance and balancing

Contributed to branch sales goals.

Actively sought for opportunities to match customers with bank products

Greeted customers and used their names several times during transactions

Helped customers with deposit slips, understanding their bank statements, balancing their checkbooks, ordering checks, foreign currency and savings bonds

Worked with other associates to ensure customers were taken care of in a timely manner

Processed night drop deposits, filled commercial change orders

Performed various actions simultaneously with accuracy and efficiency

Teller

7/1994 to 1/1995 First of America, Englewood, FL

Won first place in a nationwide referral contest

Greeted customers and used their names several times during transactions

Worked with other associates to ensure customers were taken care of in a timely manner

Processed night drop deposits

Assisted customers with their safety deposit boxes

Education Lemon Bay High School, Englewood, FL

1984-1988

Bert Rogers Real Estate Course/real estate license

Summary of Qualifications:

I have dealt extensively with the public. I’ve been privileged to receive customer service training from some of the leading companies in their industries. I’ve learned excellent customer service skills and have developed rapport with associates and customers alike. I enjoy helping customers and resolving issues.

I’m able to learn quickly and master skills necessary to perform tasks. I enjoy a fast paced environment and perform well under pressure.

I’m detail oriented. I set high standards for myself and when my work is complete I want to be satisfied with it.

References References are available upon request.

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