Customer Service Sales

Steven K. Han

***** **** ****** ******* **, ***** - 510-***-**** -

*****.******.***@*****.***

Career Profile

Goal-orientated leader with a talent for selling quality, customer service, and value over price. Proven revenue

generator in all market conditions. Demonstrated abilities to expand existing opportunities with existing client

base. Intelligent, articulate, and driven to succeed.

Professional Qualifications

Tri-lingual, (Japanese, Korean, English)

Young and driven professional 5 years of progressive sales experience within the B2B industry with skills to drive

business growth.

President's Club Award of 2008 for $250,000+ of net revenue.

Proficient in the use of Salesforce.com and various application platforms including Force.com.

Professional Experience

Entrust Bankcard – Mesa, AZ 2011-2012

Ranked no 18th Inc. 500 fastest growing companies in America for 2011

Regional Account Manager

Delivered $1.2 million revenue by closing sales on 3 out of 4 appointments daily.

Achieved success in building and maintaining relationships with executive decision-makers by establishing highvolume

and high-profit accounts that produced as much as $500,000 dollars monthly per account while maintaining

excellent levels of customer service.

Achieved 128% of quota monthly producing an average of $8,500 in personal profit excluding residuals.

Penetrated dozens of B2B accounts, each valued at $50,000 on average with small businesses in San Jose.

Silicon Consulting Inc. - San Jose, CA 2008-2011

Outsourcing and sales for Fortune 500 and 100 clients

Outside Sales Manager

Ramped area sales up by 92% in under one year.

Transformed an under-producing sales team, immediately resolved long-standing problems and implemented

management and sales techniques that elevated morale and motivation.

Surpassed personal quota and achieved sales objectives every eligible year. Major accounts include Intero Real

Estate, State Farm Insurance, Cbeyond, Cartridge World, etc. with a 99.99 % retention rate annually.

Additional Qualities

Skills: Microsoft Office, Mac OS X, Computer Modding, Photoshop, iMovie, Garageband, Automotive Repair

Hobbies: Culinary Arts, Golf, Auto-X, Time-Attack Racing, Billiards, Chess, Marksmanship

Education and Training

Bachelor of Science Degree in Business Administration, Concentration in Entrepreneurship San Jose, CA

University of Devry

Associates of Arts Degree in Business Administration and Real Estate Cupertino, CA

De Anza College

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