Quality Assurance Manager

DORSEY LYTLE

*** *** *** **

Ardmore, Oklahoma ***01

Phone: 580-***-****

E-Mail: *********@*****.***

Professional Summary

Excellent problem-solving/analytical skills. Leadership ability and Sales and Service experience. Proven ability to delegate effectively, select, train, evaluate, coach and motivate others. Proficient in Microsoft applications including Word, Excel and Outlook.

Education

1988 Southern Oklahoma Technology Center Ardmore, Oklahoma

Associates Degree

1992 Aladdin Beauty College Denton, Texas

Cosmetology Degree

Work History

11/04 to 09/2008

Quality Assurance Specialist Sales and Service M

to

Help Desk Specialist

to

Development Coaching Manager

to

Sales and Service Manager

1992 to Present

Nail Technician/Licensed Cosmetologist

1992 to 93

Showtime Productions ,

Make-up Artist/Nail Technician

1996 to 99

Nail Tech/Owner

2000 to present

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