Data entry, educational counseling, customer service and warehousing.

Susan A. Marshall-Stevens

**** **** ****., ***, *********, GA 30236 229-***-****

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OBJECTIVE

Data Entry

EDUCATION

Lewis University Romeoville, Illinois

*Bachelor of Arts/Political Science

Joliet Junior College Joliet, Illinois

*Associate Degree/Political Science

EXPERIENCE

Wiregrass Georgia Technical College, Fitzgerald, Georgia January, 2006 – January, 2012

Admissions Coordinator – Student Services: Responsibilities included recruiting, counseling, career planning, and monitoring progress of students. Duties also included advisement on program selection and criteria. Participation in job fairs and community events to promote higher education throughout service areas. Visited adult learning facilities and other service organizations in community and surrounding areas to promote programs of study. Results of recruiting and networking efforts reflected in implementation of Computer Camp, which provided computer literacy training to youth and adults. Also instrumental in implementing Patient Care Technical Certificate classes at an off-site facility within assigned service area, which provided training for up to twenty individuals per session. Supervision and training of work-study students in the admissions department.

East Central Technical College, Fitzgerald, Georgia (now Wiregrass Georgia Technical College)

December, 2005 – January, 2006 Admissions Assistant – Student Services: Responsibilities included processing student records and entering pertinent information in BANNER database. Provided students with information concerning programs and course offerings. Published reports associated with student status and admissions statistics. Rendered general customer service to all persons entering the admissions area or making inquiries by phone.

Marshall-Stevens Page 2

Winn-Dixie Deep South Products, Inc., Fitzgerald, Georgia September, 1997 – June, 2005

Data Processor/Production Control. Responsibilities included: Recording of information on all ingredients, packaging and manufactured products. Entered data on shipments routed throughout the southeastern region of the United States and Bahamian Islands. Provided routing instructions to independent commercial carriers.

R.L. Stevens Trucking, Inc., Fitzgerald, Georgia December, 1992 – July, 1998

Co-Owner – Broker/Dispatcher. Responsibilities included: Serving as brokering agent for Malone Freight flatbed division; Montgomery, Alabama. Dispatched carriers to various locations throughout the United States.

American Administrator, Inc., Miami, Florida September, 1990 – November, 1991

Claims Adjuster/Team Supervisor. Responsibilities included: Adjudication of group health claims as third party administrator. Responsible for the review and final determination of claims submitted for payment. Supervision of eight adjusters.

Dade County Public Schools, Miami, Florida August, 1986 – June, 1990

U.S. History and Social Studies Instructor: Taught on eighth and ninth grade level.

AFFILIATIONS

Irwin County Family Connections, 2007 to Present

Victory Missionary Baptist Church, Trustee/Christian Education Instructor, 1992 to Present

Lewis University Alumni, 1974 to Present

Who’s Who in American Junior Colleges, 1972

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