Customer Service Medical Billing

MADIA CURRY

*** ****** ***

Rochester, NY *****

585-***-**** (Cell)

585-***-**** (Home)

OBJECTIVE

An opportunity to gain a professional position with the possibility of growth.

EXPERIENCE

06/09-Current Sutherland Global Services Rochester, NY

Customer Service Representative

• Receives calls for Sports/Concerts/Theater tickets

• Accesses account to make sure customers received correct tickets

• Verifies ticket detail information

• Authenticates account/ buyers and large sellers

11/07-05/09 American Red Cross Rochester, NY

Manufacturing Technician I

• Received blood from different regions of New York State as well as Pennsylvania.

• Separated blood cells through process of filtration.

• Responsible for processing Blood/Plasma through a 4250 centrifuge rpm at a 4 degree Celsius temperature.

• Froze blood and plasma after process of separation.

• Familiar with registering blood units in computer.

11/05-06/07 Rochester General Hospital Rochester, NY

Specimen Management Technician I

• Processed specimens and patient’s medical billing information.

• Ordered tests for Chemistry, Hematology, Microbiology and Pathology.

• Imputed patient’s data into computer also verified information including types of insurance.

• Utilized and worked with IDX and SOFT programs.

• Familiar with ordering tests such as CMP (Comprehensive Metabolic Profile), BMP (Basic Metabolic Profile), FLP (Fasting Lipid Profile) as requested.

• Managed/handled multi-line phone, did filing and customer service.

EDUCATION

2007 Monroe Community College Rochester, NY

• Liberal Arts and Science

2009 University of Phoenix Online

• Associates in Health Administration (Currently Attend)

References available upon request.

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