ANN MILLER
***** ****** ****** ****, **** Desert, California 92260
lm5t6n@r.postjobfree.com
ADMINISTRATIVE ASSISTANT
PROJECT DEVELOPMENT & MANAGEMENT
INTERPERSONAL & PRESENTATION SKILLS
CONSULTATIVE & GROUP INSTRUCTION
ARTICULATE ORAL & WRITTEN COMMUNICATION
TRAINING, LEADERSHIP, & TEAM BUILDING
Profile
Experienced and results-oriented professional with extensive administrative experience. Demonstrated track record of success in intensifying programs, building and maintaining strong organizational relations,
and creating focused programs to meet organizational objectives. Exemplified reputation in improving overall business operations and processes while optimizing efficiency.
Career overview
OFFICE MANAGEMENT AND OPERATIONS
- Demonstrated expertise in business and management principles, including strategic planning, leadership technique, and coordination of people and resources
- Responded quickly and properly to changing circumstances; assessed problems, formulated comprehensive decisions to achieve positive change, and refocused on new priorities
- Effectively directed all administrative responsibilities by providing solid support to the management
FINANCIAL MANAGEMENT
- Efficiently completed financial planning and coordination of all marketing and general accounting practices
- Administered and structured transfer of all accounting data and controls to a centralized computer system
- Maintained all receivables, marketing, and credit systems and all other financial transactions, including bank borrowing, budget forecasting, and market analysis
PERSONNEL MANAGEMENT AND DEVELOPMENT
- Exemplified outstanding capacity in fulfilling human resources responsibilities, such as recruiting and training new staff, administering personnel, as well as organizing and facilitating training courses for personnel performance enhancement
INTERPERSONAL RELATIONS / CUSTOMER SERVICE
- Applied knowledge of principles and processes in providing customer and personal services, assessing customer needs, meeting quality standards for services, and evaluating customer satisfaction
- Negotiated with and persuaded clients to purchase solutions; achieved desired results and personal goals through expertise in providing diplomatic solution to customer problems and conflicts
- Consistently maintained high level of professionalism and integrity in dealing with clients and building long-term relationship with all levels of management
- Guaranteed maximum and efficient service delivery without risking high standard of excellence and customer satisfaction
WORK CHRONOLOGY
PROFESSIONAL LIFE AND SUCCESS COACH, Life Without Limits ~ Palm Desert, CA 2001-Present
EXECUTIVE ASSISTANT, Vivant Interiors ~ Palm Desert, CA 2006-2007
BUSINESS CONSULTANT, Muirfield Investments ~ Seattle, WA 1992-1999
EXECUTIVE VICE PRESIDENT, SubRain International, Inc. ~ Bellevue, WA 1986-1992
CONTROLLER ~ CHIEF FINANCIAL OFFICER, Bowman and Associates ~ Seattle, WA 1983-1986
Education
ASSOCIATE’S DEGREE IN BUSINESS ADMINISTRATION, Bellevue Community College ~ Bellevue, WA
Dean’s List ~ Phi Theta Kappa
PROFESSIONAL DEVELOPMENT
Certified Personal and Corporate Coach, Coaches Training Institute
Affiliations
Soroptimist International of Palm Desert ~ Chamber of Commerce ~ Court Appointed Special Advocate (CASA)
National Association of Women Business Owners (NAWBO) ~ Women’s Leadership Forum
Shelter from the Storm