AYANNA T. BALLENTINE

**** ******* ******* #***, ********, Illinois 60443

773-***-****

lknbgc@r.postjobfree.com

JUNIOR-LEVEL / ENTRY-LEVEL PROJECT MANAGER

Focus of Interest: Information Technology

QUALIFICATIONS PROFILE

Highly innovative, results-driven, and accomplished professional with diverse background in business technology and management honed through education and experience. Exemplify high-level proficiency in analyzing and evaluating client needs and business requirements, coming up with out-of-the-box strategies and solutions. Offer verifiable track record of success in exceeding client expectations and finding opportunities to improve client business and processes, increase revenues and savings, and secure business growth and expansion. Demonstrate ability to lead cross-functional teams and produce successful results. Excellent oral and written communication skills, as well as strong persuasion and negotiation skills.

TECHNICAL ACUMEN

Microsoft Office Suite (Word, PowerPoint, and Excel), Microsoft Access with linked queries and SQL, Microsoft Visio, Microsoft Project, Lotus Notes, Contact Manager, Target Mobile, Salesforce.com, Sales Express, CRM Siebel, Siebel 7, HOST Mainframe, Internet, DK Administration, WealthStation, and iTrade.

CORE STRENGTHS

Project Management

Portfolio Management

Strategic Lead Sourcing

Customer Relationship Management

New Market Penetration

Key Account Management

New Emerging Technology

Team Hiring / Training / Mentoring

EDUCATION

Master of Information Systems Management, with Concentration in Project Management (2012)

DEVRY UNIVERSITY KELLER GRADUATE SCHOOL OF MANAGEMENT - TINLEY PARK, IL

Master of Business Administration, with Concentration in Human Resource Management (2005)

DEVRY UNIVERSITY KELLER GRADUATE SCHOOL OF MANAGEMENT - TINLEY PARK, IL

Bachelor of Arts in Communications (2000)

ALABAMA STATE UNIVERSITY - MONTGOMERY, AL

CAREER OVERVIEW

- Delivered sales, processing, operational, administrative, customer service support to three financial advisors of US Bancorp Investment Sales.

- Assumed full responsibility in guaranteeing strict compliance with the US Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies, and procedures.

- Played a leadership role in directing and mentoring a team of five individuals to determine new sales opportunities, as well as to prospect and drive revenue.

- Cultivated harmonious and solid relationships with business customers and prospects by collaborating with personal bankers.

- Provided expert oversight to the entire business credit applications.

- Expertly supervised 15 branch business bankers, responsible for acquiring, retaining, and expanding new and existing small business clients, generating $0 to $10M in revenue.

- Facilitated training for the assigned team on prospecting and sales and client relationship management.

- Demonstrated exceptional interpersonal skills in selling company model and products to physicians, pharmacists, and nurse practitioners within a geographic territory of more than 300 medical professionals.

- Rendered exemplary performance in optimizing new business sales from established traditional and non-traditional retail outlets; systematically generated and implemented national and local brand-building marketing programs which resulted to 20% year-over-year territory growth.

CAREER HIGHLIGHTS

US BANCORP - CHICAGO, IL

Investment Sales Assistant 2011-Present

- Successfully overachieved existing customer needs and expectations by supporting business development process through effective customer responsive sales activities together with extensive research and by responding to customer needs within regulatory limits.

JPMORGAN CHASE & CO. - OAK LAWN, IL

Assistant Vice President / Business Banker 2008-2011

- Drastically achieved 15% annual portfolio growth and additional 30% sales revenue increase, which brought significant impact to the branch specifically on the profit and loss statement for the year.

- Remarkably drove business growth initiatives through efficient prospecting, client retention, and cross-selling in coordination with relationship managers and personal bankers.

CHARTER ONE BANK - CALUMET CITY, IL

Assistant Vice President / Senior Business Banking Officer 2005-2008

- Established a reputation for continuously handling increasing responsibilities by earning fast-track promotion from Business Banking Officer I to becoming the Assistant Vice President / Senior Business Banking Officer for consistent sales production and involvement.

- Significantly boosted new hire’s enthusiasm through the implementation of wide-ranging sales training programs which included mentoring by top-performing business banker.

- Gained recognition as “World Class” Performer in 2006 for status of #1 Business Banking Officer in Illinois and # 2 in Midwest for consistently increasing sales by more than 25% and exceeding all goals, expectations, and quotas throughout the year; received an all-expenses-paid vacation for two in Mexico for four days.

- Obtained the distinction as Illinois “Top Performing Business Banking Officer” on “Team South” for the second and third quarter of 2007 and fourth quarter of 2005 for consistently exceeding sales goals for the quarter.

- Earned a distinction as “Top Business Banking Officer” company-wide 14 times in 2005, 2006, and 2007 for consistently achieving and surpassing sales goals for the month while driving cross revenue to the branches.

SYNTHON PHARMACEUTICALS, LTD. - CHICAGO, IL

Professional Sales Representative 2004

- Successfully acquired buy-in from key opinion leaders (KPIs) by providing comprehensive products and services knowledge.

- Attained position within the top 10% of sales force company-wide while also winning the “Fast Track Sales Contest” award.

RJ REYNOLDS TOBACCO COMPANY - CHICAGO, IL

Regional Sales Representative 2002-2004

- Remarkably outperformed assigned quantitative sales goals and brand-building measures.

- Received “Local Performance Award” in the West Chicago Division for establishing collateral that saved 20% (multiple millions) in discount dollars to retailers.

EARLIER CAREER

BLUE CROSS BLUE SHIELD OF ILLINOIS - CHICAGO, IL

Project Administrator 2000-2001

LICENSE

Life, Health, Property and Casualty Insurance for the State of Illinois

PROFESSIONAL TRAINING

Shockproof Credit Training | Omega Credit and Small Business Training

Various Professional Sales Training Courses | Securities Training Corporation – Series 7

Life, Health and Property and Casualty Insurance | Medallion Guarantee STAMP Program

PROFESSIONAL AFFILIATIONS

National Sales Network | Delta Sigma Theta Sorority, Inc.

Phi Beta Lambda Professional Business Fraternity, Inc.

Cambridge & Strathmore’s Who’s Who Among Professionals

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