Customer Service Sales

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Umesh Dwarkaprasad Sharma C-08, Ganesh Puram,

+91-989******* Opp.Corporation Bank ,

+91-940******* Dapodi, Pune-411 012.

(020-******** ************.****@*****.**.**

***************@*****.***

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CAREER OBJECTIVE:

I would like to enhance & improve upon my skills continuously so as to become thorough professional.

ACADEMIC QUALIFICATION:

DEGREE YEAR OF PASSING Institute/University Class

B.Com April/May 2002 D.Y. Patil College of Arts, Commerce & Science.

Pune University. IInd Class

H.S.C (XII) March/April 1998 Alegoankar College of Arts, Commerce & Science.

Maharashtra State Board. IInd Class

S.S.C (X) March/April 1996 New English High School

Maharashtra State Board. IInd Class

COMPUTER KNOWLEDGE:

Oracle Financial Application Version 8i, 11i, MS-Office-2003,2007 with Advance Function, Lotus Note, MS-Outlook Express, Internet Operation.

WORK EXPERIENCE:

Company: Veena Industries Limited (OEA)

Position: Sr. Executive - Commercial.

Period of Work: April-2007 Onwards till date. (04 Years & 11 Months)

Mfg. Product: Silent Genset, Canopies, Original Engineering Product. (Authorised Genset OEM of Eicher Engine)

Job Profile: Settlement of Bills against DG Set Servicing, Complaints, Commissioning of Authorised Dealer Network located allover India.

Settlement of Bills against DG Set Installation, DG Set Dismantling & Re-Assembling, AT of registered Installer/Vendor located allover India.

Settlement of Installer/Vendor/Transporter Debit Notes against Reimbursement of Secondary Transportation from Warehouse to Site & Diesel Filling filled in DG Sets at allocated Sites.

Scrutinize & Passing the Dealer & Installer Bills related to I&C, Secondary Transportation & Diesel Filling carried out on behalf of Corporate Telecom, Retail, Government, Semi-Government Customer after verifying the same as per the VIL-LOI/PO.

Generating/Raising Commercial Invoices on all Corporate Telecom, Retail, Government, Semi-Government Customer against DG AMC,SME, CAMC, Out of Scope, DG Installation, Commissioning based on the reports submitted by the dealer & Installer for allover India.

Generating/Raising Debit Notes against Transportation, Diesel Filling on all Corporate Telecom, Retail, Government, Semi-Government Customer.

Raising Retention Claims for balance payment against supply/sales invoice.

Generating/Raising E-Invoices on-line on Customer Portal.

Making Rate Contract/LOI/PO for the dealers/Installer as per the terms & conditions or scope of work agreed between the Customers vs. Veena Industries Limited.

Raising CRN (Cheque Request Note) for Dealer & Installer payment based on the system Credit.

Maintaining Dealer & Installer Payment Tracking.

Maintaining Tracker for all Inward Bills of Dealer & Installer.

Making Comprasation of Rates.

Reconciliation of Statement of Parties.

Preparing MIS Report for Invoices/Debit Note/Credit Note raised on all Corporate Telecom, Retail, Government, Semi-Government Customer based on activity carried out.

Company: V H Tripathi & Co., New Delhi.

Position: Commercial & Finance Assistant.

Period of Work: April-2005 To March-2007 (02 Years)

Job Profile: On Contractual Assignment of Bharti Airtel Limited (Airtel), at Pune Circle Office in Commercial & Finance Department (Supply Chain Mgt.Dept.)

Looked after Opex & Capex Vendors.

Raising Purchase Order for Opex & Capex Vendors.

Capex Tracking.

Making Rate Contract for all Marketing & Sales, Printing, CSD related.

Scrutinize & Passing Bills of all Opex & Capex Vendors after rates verification as per PO or RC.

Releasing Payment of all Opex & Capex Vendors.

Vendors Payment Tracking.

Tracking capex related rate contract made by mobility. Check entire commercial, Technical, Acquisition, Marketing & Sales, Customer Service Delivery related Invoices/Bills with proper Supporting & accounting the same in Oracle Financial (Version 11i).

Co-ordinating with warehouse for receipt of material.

Making Comprasation as per the RC.

Making Opex Provision for Fund Provision month on month.

Sim Card Provisioning, Loading Sim Card in Switch. Maintaining the data base of Opex advance given to Vendors.Vendor Creation, Vendor Coding.

Company: IDBI Home Finance Ltd.

Position: Jr. Account Assistant

Period of Work: October-2004 To March-2005. (06 Months)

Job Profile: Handling Payments of all Franchisees & Branches located in India.

Verifying the Invoices of Marketing & Advertising, Printing & Stationery, BSNL, MSEB, Guest House Rent, Franchisee Commission, Agent Commission, Car hiring charges, booking & accounting the same in Oracle Financial (Version 8i).

Company: Amberkar & Joshi (Chartered Accountant Firm)

Position: Auditor

Period of Work: April-2004 To September-2004. (06 Months)

Job Profile: Auditing the Assets of Coco-Cola Company.

Auditing & Verifying the Assets & Products of Coco-Cola Company at each & every Outlets in India.

Filling the Verification Form at each & every outlets & submitting daily report of verification to the office for database.

SUMMER TRAINING:

Company: Gupta Departmental Store & Super Shoppe, Dehu Road, Pune.

Position:

Department: Summer Trainee

Counter Sale & Cashier.

Period of Work: March-2001 To August-2001. (06 Months)

Project Details: Handling daily sales & Purchase & Cash Counter of the Dept Store.

PROJECTS UNDERTAKEN

Project on Banking & Finance:

Undertaken Project on Banking & Finance in which we have collected information like how does the bank works, opening of various A/C’s, procedure for getting the Loans from the Bank, Various rate of interest on Loans & deposits, Cheque clearance through clearing house, etc. This enabled us to understand the importance & day to day activities of Banks. (Collected Information from SBI Bank)

PERSONAL DETAILS

Fathers Name: Dwarkaprasad R. Sharma

Marital Status: Married

Date of Birth: 08th May 1980.

Nationality: Indian (Hindu)

Languages Known: English, Hindi, Marathi, Marwadi

OTHER ACHIEVEMENTS & ACTIVITIES. (TO LIST FEW MAJOR)

Achieved an Award for acquiring 100 Sites in one month (M&G Circle).

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I hereby declare that all the information provided by me in this application is factual and correct to the best of my knowledge and belief.

January 01, 2012 Umesh D. Sharma.

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