Customer Service Quality Control
Resume:
ROSANGELA FIGUEROA
Bronx, NY 10473
******************@*****.***
Objective:
To obtain a position within an organization where I can utilize my educational and professional experiences while working towards achieving my career goals
Education:
Monroe College, Bronx, NY
Associate of Science in Criminal Justice, expected 6/2011
Experience:
U.P.S N.Y, N.Y 11/2010-1/2011
Driver Helper
• Delivered packages in a timely prompt manner
• Provided excellent customer service
• Created alternating routes to ensure the customers would receive their package on time.
Self Employed Bronx, NY 02/2007-11/2009
Babysitter
• Created activities for child
• Cooked daily meals
• Maintained a well organized home
Vintage Personnel agency Queen Village, NY 11/2006-01/2007
Office Assistant
• Answered multiline telephone and directed calls to appropriate staff
• Maintained pertinent files
• Performed various administrative duties such as faxing and data entry
P.O.P Display: Brooklyn, NY 06/2004-12/2004
Assistant Supervisor
• Ensured that outgoing products met the requirements
• Managed assembly line as well as assembled incoming products
• Maintained daily inventory and quality control
Norman Mail Shop: Hackensack, NJ 03/2001-05/2004
Mail Clerk
• Managed daily sorting and handling of company document
• Assisted with the training of new hires
• Authorized the release and acceptance of packages
• Ensured that mails were accurately routed to locations
Computer Skills:
Knowledgeable of Microsoft Office Suite
Language Skills:
Fluent in English and Spanish
References:
Available upon request
Contact this candidate