Customer Service Sales
Resume:
Brittney Williams
******************@*****.***
Objective A seasoned professional with successful experience in customer service, computer skills, clerical, cash management and marketing. A result- oriented team player that communicates effectively with a strong desire to utilize my skills and experience to expand my professional responsibility.
Skills • Excellent communication skills
• Fast learner with a wide range of practical skills
• Courteous demeanor, Energetic work attitude
• Proficient with handling large sums of money
• 10-key, Data Entry, Filing, Clerical, Typing, excel, power point, word • Cash management
• General store maintenance
• Experience with logging cash movement
• Telephone inquiries
• Customer service oriented
• Credit card processing
• Multi-line phone usage
Accomplishments • Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate. Customer Interface
• Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders. Monetary Transactions, Multi-tasking Cashiered with two cash registers at once in tandem to maximize customer flow. Telephone Service Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Experience CVS Pharmacy-Berkeley, CA
• Helping elderly/disabled with everyday shopping needs
• Counting back room stock inventory as well as organizing
• Assisted in distributing medications
• Provide excellent customer service with dealing with customers
Bakers Shoes- San Francisco, CA
• Greeting customers with excellent service
• Giving information on new sales & promotions
• Selling product with customer satisfaction
• Advice Consultant
Ikon Office Solutions- San Francisco, CA
• Conducted more than 80 in and out bound calls
• Maintain calm demeanor to resolve concerns of customers
• Performed administrative tasks
• Executed high level of customer service
Jamba Juice – Hayward, CA
• Collected, dispersed, and tabulated cash/credit cards from customers.
• Responsible for safe security and all register drawers
• Assisting store manager on interviewing potential employee
• Coaching and advising staff
Starbucks- Hayward, CA
• Required to know all drink details for prompt service
• Friendly and personable personality ensuring customers would return
• Bussing tables & occasional floor maintenance
Gave free samples on promotional items
2009 - 2010
2008 - 2010
2008 - 2009
2006 - 2008
2005 - 2008
References
• Carol Estes
Kaiser Permanente
Palliative Care Chaplin
• Kenneth McGhee
San Francisco VA
Supply Technician
• Florencia Tuaumu
Inner City Youth
Counselor
Contact this candidate