High School Sales
Resume:
Mesquite TX, *****
**********@*****.***
Alexander Horrigan
Education-
Richland Community College: January 2011- Present
Current GPA: 3.81
Associates in Arts in progress
Mesquite High School: 2007
Final GPA: 3.14
High School Diploma
Academic Achievements-
Phi Theta Kappa- Alpha Alpha Xi Chapter: 2012
Program Advisors- Professor Jon Ewing and Ms. Melanie Pruit
Senior Leadership- Mesquite High School: 2007
Program Advisor- Bucky Taylor (Retired)
Computer Experience-
Microsoft Windows 2000, XP, Vista, Windows 7
Microsoft Office Suite for Windows/MAC 1998 to 2012
Macintosh Operating System versions 10.4 to 10.8
Volunteer Work-
Sokol Athletic Center- 2007 to Present
Address: 7494 Greenville Ave. Dallas TX, 75231
Phone: 214-***-****
Duties Include:
• Set up Gym for youth and adult classes during the week; break down equipment once the classes are finished.
• Set up building for dances on weekends. Putting out tables and chairs for the event, putting table clothes on the tables, making sure bathrooms are clean.
• Coordinate with the facilities manager for all events, all while communicating sensitive and salient information to the appropriate people.
Work Experience-
June 2010- November 2010
TiVo Technical Support Agent
Center Partners
4401 Innovation Drive
Fort Collins, CO 80525
Phone: 970-***-****
Duties Included:
• Worked in a call center
• Managed multiple case files
• Managed multiple phone calls on a daily basis
• Problem solved customer situations with TiVo devices
• Sold customers upgraded TiVo devices
• Resolved billing issues
• Maintained a professional demeanor as well as dress
• Quickly became familiar with various computer systems
Reason for leaving: Decided to pursue a college degree
March 2008- January 2010
Best Buy/Best Buy Mobile: Sales Associate
Best Buy
995 E I-30
Rockwall TX, 75087
Phone: 972-***-****
Duties Included:
• Creating a rapport with customers to determine their needs in all areas of the store. Was tasked to build trust between the customer and myself
• Was a valuable asset to Best Buy Mobile by bringing sales numbers up whenever possible.
• Made contracts for customers phone providers
• Maintained customer contacts
• Restocked merchandise daily
• Ordered product
• Reorganize product for highest efficiency
Reason for leaving: Received better pay offer at Center Partners (TiVo)
August 2007- June 2009
Delivery Coordinator
Jason’s Deli
1409 Main St.
Dallas TX, 75202
Phone 214-***-****
Duties Included:
• Accurately take delivery orders and take customer payment information during peak lunch rush times
• Restock items as needed
• Maintain a clean work environment
• Prepare food items when needed
• Began every morning checking all delivery tickets for accuracy taken the night before, as well as making sure the food was prepared and complete with everything the customer wanted in time to leave the building
• Attention to detail was needed in order to be successful in this position
• Quickly change priorities when needed to keep coworkers and customers happy through out the day
• Maintain an accurate register
• At the end of lunch, organize all delivery tickets for the following day
Reason for leaving: Received a better pay offer with Best Buy
June 2006- February 2007
Sales Associate
Lories Hospital Gift Shop #20
Presbyterian Hospital Dallas
8200 Walnut Hill Lane
Dallas TX, 75231
Phone: 214-***-****
Duties Included:
• Retail Sales
• Interact with customers
• Ask customers questions to find exactly what they needed or what they did not realize they needed yet
• Made a warm and inviting environment for customers within the store
• Deliver items to patients admitted within the hospital
• Managed a Point of Sale system
• Sign in deliveries for the store
• Send deliveries to corporate when needed
• Restock merchandise when needed
• Maintain a professional demeanor
Reason for leaving: Decided to focus on graduating high school
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