Management Sales

Henry C. Snyder

** ****** *** · Basking Ridge, NJ 07920 · cell 908-***-**** home 908-***-****

· *******@*******.***

SUMMARY

Experienced information technology professional with extensive background in mainframe performance and capacity planning. Strong research and reporting talents matched with excellent interpersonal and communication skills. Experience in submitting proposals to executive level management. Experience in computer efficiencies and capacity planning for a large MVS installation. In-depth understanding of hardware configuration management. Proven team leader in developing charge back, performance management, and capacity planning processes.

AREAS OF EXPERTISE

Software – zOS, TSO/ISPF, IBM Utilities, Strobe, RMF, WLM, EPDM. IMS, CICS, DB2, JCL, MS Office, knowledge of MXG, and SAS.

Hardware – z/990, zIIPs, zAPPs, STK/SUN VSM and IRD.

EXPERIENCE

Bear Stearns Corp/JPMorgan, Whippany, NJ 2007 – February 2009

Consulting Systems Programmer

Create and present formal weekly and monthly reports that contain mainframe metrics in the areas of capacity planning and performance to upper-level management. The use of these reports enhances management’s capabilities to make decisions on current and future system requirements and inadequacies.

Performance and capacity planning responsibilities for large mainframe systems.

Analyze and document performance issues and capacity projections for the mainframe environment leading to more efficient systems by analyzing RMF/SMF data.

Monitor and evaluate systems resource usage to determine possible system modifications to enhance performance.

Recommend and modify workload manager specifications to enhance system capabilities for performance and workload service level agreements leading to increased system throughput.

ACS Corporation, Dallas, TX 2005 - 2006

Infrastructure Management Principle

Account responsibility for capacity planning and performance for several large mainframe customers.

Analyzed and documented performance issues and capacity projections for the mainframe environment that led to more efficient systems.

Presented findings to internal and external executive management to provide a better understanding of systems’ possible inadequacies.

Evaluated new product technologies for use in the areas of performance and capacity planning to enhance the capacity planning specialist productivity.

Monitored and evaluated systems resource usage to determine possible system modifications to enhance performance.

Assessed the Metrone/Athene product as to its feasibility to perform capacity planning projections and perform analysis.

Chubb and Son, Warren, NJ 1993 - 2005

Assistant Vice President/Systems Consultant

Management responsibilities for a team that provided capacity planning, charge back, hardware design, Workload Manager, and performance tuning support. Collected and presented current and future requirements to senior management, gaining commitment to implement incremental capacity and tuning modifications.

HENRY SNYDER (cell 908-***-**** home 908-***-****)

Developed comprehensive charge back, capacity planning processes, and performance measurement reports for management to ensure maximum throughput for the least amount of costs leading to reduced expenses.

Led a team that monitored and tuned a large Sysplex complex, supporting MVS, Distributed DB2, IMS, CICS, MQ Series, TSO, and Batch systems.

Supplied design specifications for mainframe configurations while including costs as a major factor resulting in lower expenses and increased system performance.

Provided tuning recommendations to applications and system groups that included network management, storage management, database administration, and operating systems support groups leading to enhanced application performance.

IBM Corporation, West Orange, NJ 1974 – 1993

Senior Systems Engineer

I was responsible for sales and marketing support in a large account environment. This included presentations that involved detailed technical as well as high-level sales presentations to internal and external personnel.

Major responsibilities included presenting system requirements to senior customer management resulting in increase sales and enhance customer throughput.

Researched and analyzed current system inadequacies as well as future system requirements that resulted in improved systems.

Provided technical support for marketing teams in a large account environment to enhance their ability to obtain sales quotas.

Maintain technical customer support for major large accounts resulting in closer partnership with customers.

Supplied mainframe operating system support for New Jersey metropolitan area customers.

Recipient of Technical Achievement awards, performance awards, and attended numerous recognition conferences.

Programmer Developer

Lead programmer responsible for product development of monitoring tools used by the IBM sales force. This included coding, product documentation, and user training.

Developed software-monitoring tools for operating systems, providing measurement data for marketing support to provide information to key decision makers. These tools were the prototype for the measurement tool that currently is known as RMF.

Responsibilities included design, programming, documentation, and user education.

Provided documentation for IMS and CICS queuing models, enhancing the users’ ability to make use of modeling products.

OTHER RELEVANT EXPERIENCE

MVS systems programmer responsible for operating system generations

Technical support for application programmers

EDUCATION AND TRAINING

IBM Systems Research Institute, New York, NY

Concentrated studies on current and future technologies

SUNY, Westchester County, NY

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