native arabic speaker (engineer)

Ahmed Seif El Din Abdeen

Objective Seeking a challenging position in a reputable company that believes in adopting hard working candidates where I can contribute by my educational and interpersonal skills in developing and achieving the company’s objectives or goals.

Experience

Currently working in SPREA MISR for Chemicals and Plastics (One of the Egyptian- Kuwaitian Holding Company) in the production planning department. (Since 01-10-2009)

- Communicating with factories managers and shift leaders and supervisor to make sure to achieve the production plan.

- Responsible for daily, monthly and yearly production reports and problems and possible solutions.

- Responsible for monthly production plan.

-Contacting the customers in case of a problem with the product and make sure it is solved

. Contacting suppliers from local and international markets to get the best offers for needed raw materials and equipments

- Certificate of the Unique performance of the year 2010

Worked in Vodafone Egypt as a customer care agent.

- Dealing with customer's inquiries and advice them of the best plans suitable for them.(4 Thanks mails from customers in my file)

- Solving Customer's problems efficiently and at a reasonable time

- Handling angry customers and making sure that problems are solved and they are content with the service.

Worked in Sage- Hindawi internet Publishing Corporation as a Customer Relation Unit Agent.

- Handling the manuscript and review it and make sure it meets the publishing criteria.

- Communicating with author to answer any inquiries or ask for more data to complete data required for publishing.

- Following up with the publishing process once it is reviewed and keeps the author updated.

- Communicating with the author regarding the payment method and time before the manuscript is published.

PMP Preparation Course from Brisk Consulting.

Education :

2003-2008 high institute of engineering, EL Shorouk

• Bachelor’s degree in Chemical Engineering.

• Graduation Project: EXCELLENT

• Graduation Project: (Styrene plant design and process)

Saint Fatima language school, Nasr City.

Graduation year: 2003

Skills I am motivated, punctual and hard working, I also have good interpersonal, communication and co-ordination skills.

Computer Skills:

Excellent usage of:

1. The Windows OS platform

2. MS office programs

Language Skills :

Arabic: Mother Tongue

English: Excellent command of both written and spoken. Advanced Course of English in the British council, advanced level 4.

French: Fair (courses in the CFCC)

Personal Data

• Date of Birth : 11/7/1986

• Nationality : Egyptian

• Marital Status : Single

• Military status : Exempted

• Driving license : valid

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