Human Resources Management

Frank L. Taylor

**** *** ****** ****

Hopkins, South Carolina 29061

Telephone: 803-***-****

Cell: 803-***-****

e-mail: ********@*****.*******.***

Experience:

****-*/**** ********* *******, West Columbia, South Carolina

Human Resources Director

Provided executive leadership in the management and the direction of the office of human resource, the service unit that provides professional and technical leadership, expertise, and services in collective bargaining, contract administration, salary, benefits administration, employee records, data administration, recruitment, hiring, and organizational development. Approved and directed new orientation to foster a positive attitude toward company goals. Managed and administered the organization’s employee benefits program, notably health insurance, and retirement plans. Implemented the organizations reward system such as, pay-for-performance plans, which included merit pay guidelines and bonus or incentive pay criteria causing a decrease in turnover by 70 percent. Managed and defused aged-tinged personnel problem and suit at Columbia facility with aggressive intervention and pre-trial settlement management eliminated the risk of a significant adverse outcome and addressed systematic discrimination allegations thereafter. Structured response and strategy to EEOC and the South Carolina Department of Human Affairs enforcement actions (race discrimination and Equal Pay Act cases). Counseled management on such matters as policy intervention, hiring, firing, and promotion. Involved in investigated problems incidental to sound uniform personnel administration, such as working conditions, disciplinary actions, employee, applicant appeals, and grievances. Designed and implemented procedures to reduce absenteeism, turnover, and reducing hiring costs through the development of more in house and web- based training programs. Designed and implemented the “employee appreciation/recognition program.” Designed recruitment strategies to recruit and retain the most qualified candidates. Implemented flexible work schedules within the organization.

1992-1995 United States Army, Fort Jackson, South Carolina.

Retirement and Military Benefits Supervisor

Maintain contact with the community and travel considerably, often to job fairs and college campuses. Planned and oversaw organizational education programs to ensure optimal associate growth and development as well as comprehensive management, education, and success in military separation.

1987-1992 United States Army, Fort Ord, California.

Personnel Evaluation and Records Supervisor

Planned and directed an HRIS, which contained current and accurate confidential information on associates. Promoted continued data development to ensure maximum system utilization. Ensured organizational compliance with applicable state and federal wage, hour labor laws, and other regulatory requirements by 75 percent. Also monitored and led the organization in compliance with the human resources function for 3 years. Directed activities relating to personnel rules and regulations, staffing, employee education and training, management development, labor relations, affirmative action, workers compensation administration, benefits administration, and salary administration within the organization. Assisted with the human resources needs and organizational development of departmental units.

1983-1987 United States Army, Neu Ulm, Germany.

Personnel Records Specialists

Maintained and processed the personnel records of military and civilian personnel.

Computer Proficiency:

Windows XP/03, Microsoft Word, Excel, PowerPoint, and Microsoft Works, software installation, setup, and troubleshooting.

Education:

Grand Canyon University, Phoenix, AZ

MA Christian Studies with an Emphasis in Pastoral Ministry

Designed for individuals who desire to lead as Christians in their arena of influence, be they secular, religious, professional, or personal. The program focuses on the preparation of leaders in biblical and theological knowledge, practical application of that knowledge in leadership settings, and the development of character and integrity in all aspects of life. Emphases include urban ministry, youth ministry, Christian leadership, and pastoral ministry.

University of Phoenix, Phoenix, AZ

Master’s of Management

Emphasis on developing solutions for specific managerial situations found within the organizational environment. With the focus on developing human capital, implementing organizational initiatives, managing conflict, critical-thinking skills, creativity, fostering creativity, information utilization, innovation through organizational design, and managing in a cross-cultural environment.

University of Phoenix, Phoenix, AZ

B.S. Business Management

Emphasis on managing human resources and fiscal resources within the structure, culture, and mission of any organization. Examining opportunities for innovation, design, and creativity in business, global business, quality management, productivity,

human resources management, employment law, and organizational negotiations.

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