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Customer Service High School

Location:
Largo, FL, 33760
Salary:
$14.00 per hour
Posted:
June 13, 2011

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Resume:

Denise Martinez

**** ****** ******** **. #***

Clearwater, FL 33760

727-***-****

************@*******.***

Qualifications

Proficient graphic artist with over ten years of experience with PC software;

XP Microsoft Office (Word, Publisher, Outlook, Excel, Power Point) Adobe Illustrator CS5, Photoshop, Corel Draw 13, Adobe Acrobat

.

Nine years customer relations experience three years retail/ project management. Many customer service platforms such as virtual POS terminals, account management, billing, collections, data entry, 49 WPM. energetic, enthusiastic, accommodating, flexible, self starter, motivated, versatile. Able to multi-task in a fast paced environment and able to organize simultaneous projects.

Education

St. Petersburg College St. Petersburg, FL BA Architecture Design 2004- 2007

working toward transferable Master’s Degree program with USF, Tampa

Tampa Technical Institute Tampa, FL AS Graphic Design 1998- 2000

minor in Video Production graduated with 3.6 GPA

Art Institute of Ft. Lauderdale FL AS Commercial Art 1997-1998

Transferred to Tampa Tech.

Marchman Technical Education Center New Port Richey, FL 2yr certificate of completion 1996- 1997

Dual enrollment during high school also graduated while maintained 3.8 GPA

River Ridge High School New Port Richey, FL General Education 1993- 1997

Member of National Art Honor Society, Future Business Leaders of America, Students Against Drunk Driving and Sertoma International (Serteen)

Relevant Experience

Big Frog Custom T-shirts and More

Direct to garment printing Clearwater, FL Store Manager/ Graphic Artist 2008-5/2011

Daily duties include but not limited to; retail customer interactions from explaining the newest apparel design technique known as DTG to custom design to production. Inventory control, billing, customer & data management, staff management and training. Responsible for $25,000 - $29,000 in gross monthly sales and production.

Forty Millimeter Inc.

Screen Printing Largo, FL Art Director/Primary Graphic Artist 2006-2008 Daily duties include but not limited to; all stages of screen printing and appeal design. From initial brainstorming session with client, revision changes, to pre-press ready artwork. Designed company based clothing line, website, establish, maintain, and follow up with client relations, correspondence, organization of priority jobs. Able to surpass client expectations on a budget and on schedule. Able to simultaneously work on a variety of projects from law enforcement apparel to fundraising and promotional projects. Developed and maintained business related forms, information packets, contracts, and templates.

Wilson Company Management Tampa, FL Credit and Compliance Analyst 2003- 2004

Apartment Management Corporate office Franklin Exchange downtown

Daily duties included working government regulated paperwork for “Tax Credit” rental property applications

maintaining specific and strict guidelines and requirements for 15-25 rental communities throughout Florida. responsible for updating daily reports back to each community regarding all current applicants

corresponded on all levels of corporate involvement from first time applicants to Vice president of the company

staged, organized, facilitated, and executed monthly motivational cooperate and community events.

References Available Upon Request



Contact this candidate