Customer Service Sales

- Ashley Rose Adams -

**** *. ******* ********, ******** 60067 - 847-***-****

**************@*****.***

EDUCATION Harper College- Associates of Art (AA)

WORK EXPERIENCE

Camp Counselor, Northwest Special Recreation Association, Rolling Meadows, Illinois- Summer 2005, 2006

• Worked one-on-one with a child that had special needs.

• Relied upon to provide activities for the child.

• Chaperoned child while on field trips.

Snack Shop Attendant/Waitress, Sheraton-Chicago Northwest, Arlington Heights, Illinois-October 2006- January 2010

• Implemented policies and procedures of Coco Key Water Resort.

• Trained new employees.

• Managed cash handling.

• Cleaned and maintained the snack shop.

• Assisted in hosting children’s birthday parties.

• Used hostess skills to serve many customers at one time.

Gift Shop Lead Sales Associate/Serv er, Medieval Times Dinner & Tournament, Schaumburg, Illinois- January 2010-present

• Manage cash handling.

• Manage arena sales.

• Organize gift shop merchandise.

• Assist & plan pre show knighting ceremonies.

• High customer service.

• Serve appropriate meal to guests on time.

Skills & Certifications

1) Microsoft Word & PowerPoint

2) Standard First Aid

3) TIPS training

4) Food Safety & Sanitation

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