Marissa Elaine Nolan
**** ******* ********* #*** . **** Palm Beach, FL 33409 . 407-***-**** .
liw6pb@r.postjobfree.com
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SKILLS SUMMARY
Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Microsoft Office
Suite, website design, AP Style
Advanced knowledge of social media, email marketing, and analytics
Excellent communication and interpersonal skills
Confident and poised in interactions with individuals at all levels
Detail oriented and resourceful in the completion of tasks with
ability to multi-task effectively
Demonstrated ability to function effectively as a team player as well
as working independently to achieve objectives
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EDUCATION
Bachelor of Science in Public Relations Facial Specialty,
December of 2005
University of Florida Gainesville, FL Central Florida Community
College Ocala, FL
Major: Public Relations
Minor: Psychology
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EMPLOYMENT
Director of Marketing and Public Relations
Kenneth Beer MD PA, Scientific by Kenneth Beer MD & The Cosmetic Bootcamp
November 2011- Present
. Preparing, planning and implementing a coordinated marketing and
public relations plan
. Identifying and initiating opportunities for effective publicity in
the media
. Carefully manage a comprehensive marketing budget of $200,000 per year
with good return on investment by ensuring cost-effective spending
through negotiation of media advertising packages and creative
optimization across several major media portals and vertical websites
. Designing tactics to enhance organization's presence with newspaper,
radio, television, online and other media outlets in the local,
regional, and national arenas
. Setting, reviewing and updating organizational guidelines on style
. Implementing and overseeing preparation of and editing all promotional
materials to ensure that they fit within the marketing and public
relations plan, conform with organizational style guidelines, and meet
established timelines
. Responsible for the strategic development, planning, and management of
the SEO, ORM, and social media components to the overall marketing
plan
. Developing and marketing a policy for internal and external events,
including online virtual activities, that fits within organization's
marketing, public relations, and strategic plans
. Developing reports to analyze and calculate return on investment
Marketing Director, GEM Property Management
May 2009- November 2011
. Responsible for creating and implementing a regional marketing and
promotional plan
. Worked closely with product marketing during product development to
ensure products and services met market needs and were executed on
time and on budget
. Developed and launched integrated, multi-channel print, web and direct
mail marketing campaigns
. Performed ongoing customer/market research and demographic profiling
to identify and capitalize on unmet market needs ahead of the curve
. Leveraged strengths in cost-effective marketing management and vendor
negotiations to end each year at
an average of 15% under budget (without compromising business growth
goals)
Membership Services and Marketing Manager, The River Club
May 2008-May 2009
. Membership sales
. Layout and design for a variety of publications including brochures,
ads, newsletters, corporate reports, presentations, interactive media,
and the internet
. Ensure appropriate use of brand and uphold corporate graphic standards
. Serve as production coordinator to facilitate trafficking of materials
with clients and external vendors
. Responsible for the planning and execution of all member events
. Create promotional mailings, member incentive, and retention programs
. Develop and implement the Club's marketing and sales objectives,
programs, market research, concept positioning, promotion and public
relations objectives
. Assist with the facilitation and management of several committees
Manager, Spa Medica January 2003-
April 2008
. Lead, motivate, and trained staff members
. Responsible for interviewing and hiring spa staff
. Manage department P&L and report revenue forecasting to controller
. Maximize spa revenue through diligent seasonal scheduling
. Buy and merchandise retail products
. Organize and conduct monthly staff meetings
. Develop protocols for spa operations and treatments
. Increase customer satisfaction scores by 30% on average by training
spa team to provide a superior customer experience
. Attend and provide input in weekly strategic planning meetings