Bilingual, experienced in customer service & retail

Silvana S. Castaneda Contact Info:

**** *. ***** ***.

• Personable Apt. 238

• Reliable Fresno, CA 93726

• Team Player 559-***-****

********-**@*******.***

Objective - Seeking a challenging and rewarding position where I can leverage my achievements, skills, energy and talents to the desired goals of your company.

.

Skills - Exceptional social and customer service skills. Detail oriented and highly organized. Ability to lead and direct large and small teams. Excellent communication, time management and organization skills. Proficient in Microsoft Office programs.

Voluntary/Work Experience

Supercuts- Receptionist-November 2010-September 2011- Maintained customer relationships and actively worked in a team and goal setting work environment. Processed cash orders, incorporated retail by selling salon products and actively responded to customer and staff inquiries upon request.

Selma Community Food Bank-Volunteer- worked as an integral part of a team dedicated to ensuring the mission of the Selma Community food bank were met.

Sanger Elite All Stars- Cheers Coach- October 2008-April 2009- led and directed small cheer squad in cheer and dance routines. Responsible for scheduling and maintaining standards and training procedures.

Education

California State University Fresno-Student-August 2010-Present

5241 N. Maple Ave Fresno CA 93710

Sanger High School- Graduated 2010

1045 Bethel Ave. Sanger, CA 93657

Affiliations

California State University Fresno-July 2010- Present-Fresno State Cheerleader

References- available upon request

Contact this candidate