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Customer Service Rep/Administrative Assistant

Location:
Ocala, Florida, United States
Posted:
May 28, 2010

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TERRA HARRISON

**** ** **** *** *** B

(352) ***-****

*OBJECTIVES:

TO FIND AN ENTRY LEVEL JOB WITH A GROWING COMPANY.

*EDUCATION:

-LAKE WEIR HIGH SCHOOL;

DIPLOMA

AUGUST 2000-MAY2004

10351 MARICAMP RD, 352-***-****

*EMPLOYMENT HISTORY:

-TAYLOR, BEAN, & WHITTAKER MORTGAGE CORP.

CUSTOMER SERVICE REP; APRIL 2006-SEPTEMBER 2009

*I ANSWERED A HIGH VOLUME OF INBOUND CALLS, PROCESSED MORTGAGE PAYMENTS, SENT RESEARCH TASKS TO DIFFERENT DEPARTMENTS, ETC.

-FAST PAYDAY LOANS INC.

CUSTOMER SERVICE REP; AUGUST 2004-APRIL 2006;

*HERE I PROCESSED/QUALIFIED CUSTOMERS FOR LOANS (VERIFIED JOB INFO AND BANK ACCOUNT), ANSWERED PHONES, GREETED CUSTOMERS, CASH HANDLING, FILING, FAXING, COPYING, ETC.

-TIME CUSTOMER SERVICE.

CUSTOMER SERVICE REP; MAY 2002-AUGUST 2004

*I ANSWERED A HIGH VOLUME OF INCOMING CALLS, ADJUST/MAINTAINED ACCOUNTS, TROUBLESHOOT ISSUES THROUGH ONE-CALL RESOLUTION, PROVIDED CUSTOMER SERVICE, ETC.

*REFERENCES:

AVAILABLE UPON REQUEST.



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