TERRA HARRISON
*OBJECTIVES:
TO FIND AN ENTRY LEVEL JOB WITH A GROWING COMPANY.
*EDUCATION:
-LAKE WEIR HIGH SCHOOL;
DIPLOMA
AUGUST 2000-MAY2004
10351 MARICAMP RD, 352-***-****
*EMPLOYMENT HISTORY:
-TAYLOR, BEAN, & WHITTAKER MORTGAGE CORP.
CUSTOMER SERVICE REP; APRIL 2006-SEPTEMBER 2009
*I ANSWERED A HIGH VOLUME OF INBOUND CALLS, PROCESSED MORTGAGE PAYMENTS, SENT RESEARCH TASKS TO DIFFERENT DEPARTMENTS, ETC.
-FAST PAYDAY LOANS INC.
CUSTOMER SERVICE REP; AUGUST 2004-APRIL 2006;
*HERE I PROCESSED/QUALIFIED CUSTOMERS FOR LOANS (VERIFIED JOB INFO AND BANK ACCOUNT), ANSWERED PHONES, GREETED CUSTOMERS, CASH HANDLING, FILING, FAXING, COPYING, ETC.
-TIME CUSTOMER SERVICE.
CUSTOMER SERVICE REP; MAY 2002-AUGUST 2004
*I ANSWERED A HIGH VOLUME OF INCOMING CALLS, ADJUST/MAINTAINED ACCOUNTS, TROUBLESHOOT ISSUES THROUGH ONE-CALL RESOLUTION, PROVIDED CUSTOMER SERVICE, ETC.
*REFERENCES:
AVAILABLE UPON REQUEST.