Customer Service Insurance
Resume:
CONNIE MICELI
Objective: To obtain a position in customer service, where my five years of progressive experience in the healthcare industry would add value to a customer service team.
Work Experience:
Staffmark Staffing York, PA 2009-2010
- Provided support to the provider enrollment department
- High volume of workload and deadline driven environment
- Billing maintenance for medicare
- Obtained large volume of information via internet to update applications
- Large volume of outbound and inbound calls to revalidate applications
Remx Financial Staffing Harrisburg, PA 2008-2009
- Provided support to materials mgmt. department
- Large volume of copying jobs via CWS
- Make service changes to fax and copiers
- High volume of workload and deadline environment
- Handled large volume of confidential files
- Provided support to marketing department
Praxair Healthcare Services Harrisburg, PA 2007-2008
- Responsible for customer service for DME department
- Answered customer questions regarding billing
- Worked with new customers to create new profiles
- Obtained necessary insurance information via Navinet
- High volume of customer orders via Mestamed
York County School of Technology York, PA 2004-2006
- Assisted teachers with testing in grades 9-12
- Assisted students with power point projects
- Assisted students with math and reading skills
- Assisted students with studying skills for exams
Computer Experience: MS Word, Intro to Excel, Power Point, Microsoft XP
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