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Sales Customer Service

Location:
Maylene, AL, 35114
Salary:
75,000
Posted:
March 05, 2012

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Resume:

*** ******* ****** **. *******, Al. ***** 205-***-**** *********@*****.***

Jon A. Lubin

Experience 3/ 2011 – Current Riverchase Kia / Tameron Hyundai Birmingham, AL

Automobile Sales Consultant

Prospect, set appointments, consult, sell / deliver vehicles and prepare paperwork.

Effectively applied past experience and sales knowledge to increase sales / effect customer service (maintained a 100% customer satisfaction rating throughout my time in the industry).

Have consistently obtained / exceeded all required goals and objectives.

8/ 2009 – 3/ 2011 Republic Services, Inc. Birmingham, AL

Divisional Sales Manager

Managed Sales / Revenue and Customer Service efforts for a Multi-Million Dollar (Over 65 Million) Business Unit. Responsible for Anniston, Al. / Birmingham, Al. and Montgomery, Al. Sales Departments.

Met and exceeded all budgeted parameters including Gross Revenue, Net New Business and Pricing Budgets in fiscal year 2010.

Managed, Recruited, Hired and Trained a staff of 21. Including 12 Sales and Retention Representatives, 2 Sales Coordinators, 1 Customer Service Manager and 6 Customer Service Representatives.

Developed and implemented all Sales, Marketing and Customer Service Initiatives and Marketing Strategies for all 3 Divisions (Anniston, Birmingham and Montgomery, Al.)

Maintained and managed all Sales reporting functions and developed Sales Forecasts, Representative Goals and Baseline requirements for the department.

Created new and innovative tracking and reporting functions to provide Market Transparency / Department Performance to Upper Management.

Conducted and developed Sales Meetings with staff, One-On-One Weekly meetings and attended / prepared for regular Divisional Staff, Area and Regional Meetings with Upper Management.

5/ 2008 – 8/ 2009 Republic Services, Inc. Anniston, AL

Territory Sales Representative

Responsible for the Sales and Retention efforts in a 5 County (Northeastern Alabama) Territory.

Maintained reporting and sales forecasts for the entire Territory.

Attended and planned Marketing and Sales functions for the Territory.

Cold-Called and closed all new business for the Territory. Maintained and exceeded a Monthly Revenue Goal of $2000.00 in recurring revenue while maintaining over 1,800 existing clients.

Achieved “Area Sales Representative of the Month” April, 2009.

9/ 2007 – 4/ 2008 First Choice Personnel Gadsden, AL

VP Sales and Marketing

Responsible for all Sales and Marketing for a 3 branch personnel firm.

Maintained all Sales Reporting and Forecasting duties.

Closed the largest account in company history by getting the firm the Goodyear Tire / Gadsden Plant retirement account worth over $2,000,000 per year in revenue.

6/ 2002 – 7/ 2007 Cherry Marble Group Montgomery, AL

Co-Owner / VP Sales and Marketing

Responsible for all general business ownership tasks, including Business Planning, Material Procurement, Plant Management, Installation Scheduling, Personnel Training and Recruiting, Sales and Marketing and Customer Relations.

Grew a $280,000 per year company into a $2.5 Million Dollar firm within 3 years of acquisition…company is still in existence today and is being run by Family.

Developed additional product lines and production processes to increase market share and provide revenue growth.

Maintained all customer relationships, both commercial and residential.

Maintained a presence with the Montgomery Home Builders Association and the Montgomery Chamber of Commerce to increase Market share. Voted “Associate of the Month” April 2007 for the GMHBA.

Education 1987 Faulkner State University Bay Minette, AL

• Majored in Business Administration before pursuing Entrepreneurial interests.

1987 McGill Toolen High School Mobile, Al.

• Graduated May 1987

Interests Church, Family, Golf, Fishing, Reading and Movies

Other Achieve Global Professional Sales Skills (Consultative Selling / PSS) Certification and 9 Week Follow-up Course Teacher / Dale Carnegie Sales Course Graduate / Jeffery Gittomer Sales Star attendee

***References Available Upon Request***



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