Training Office Staff

Amanda L Lebold

Cobourg, ON

905-***-****

I have attached a copy of my resume in response to your ad.

I am very good with computers such as using Microsoft programs, sending email’s and navigating the internet. I also have excellent keyboarding skills. I have experience in dealing with tragic situations and violent situations as we have many different types of people come into the shelter. I can take charge of large groups of people. At the Transition House I run the house during my shift, being single staffed and with up to 25 people staying in the house. I am also trained in taking detailed Case notes, House incidents, and Minor Incidents. I am trained to pay extreme attention to detail. I understand and practice compassion. I also do filing on and off the computer. I am a very fast learner and work at a fast pace. I am very well organized and always prepared. I have experience answering phones and doing Clients intakes over the phone as well as in person.

Thank you very much for your time and consideration for this position and it would be greatly appreciated if given an opportunity for employment with your company. I hope to hear from you in the future and have a nice day.

Sincerely Yours,

Amanda L. Lebold

Amanda Lebold

22 Spencer Street West Cobourg, ON K9A 2G3

905-***-**** ******.******@*******.***

Objective: Seeking a position to apply my training hands on and to contribute to your team with my positive attitude and strong work ethic.

Personal Profile:

Learns quickly, meets deadlines, and demonstrates responsibility

Empathetic towards others; supportive of others and listens with open mind

Excellent attendance record, positive attitude, and good team player

Education and Training:

Community Social Service Worker Diploma Program Graduated 2010

Willis College of Business, Health and Technology, Cobourg, ON

Non-violent and Crisis Intervention Certificate (NCVI)

First Aid and CPR Level C Certification

Additional Training received – Public Speaking Workshop, PARN workshop, Stress management workshop, Scribing Training, Therapeutic Touch, and attended full day conference at Loyalist for Concurrent Disorders

Ontario Secondary School Diploma

Cobourg District Collegiate Institute East (CDCI), Cobourg, ON

Skills and Abilities:

Communication Skills

Volunteered with young children at CR Gummow developed patience and calm manner

In T.E.A.M. program with young mothers at CDCI East applied good listening skills and learned to be open minded, responsible, and resourceful

Works well with team and accurately follows verbal and written directions

Computer and Clerical Abilities

Excellent computer and keyboarding skills; experienced using Word, Excel, PowerPoint, Access, Internet, and E-mail

Proofread and made changes to reports; maintained logs of all reports viewed

Prioritizes work load and organizes time to meet deadlines

Employment Experience:

Shelter Worker, Transition House Coalition, Cobourg, ON

Supervised groups to up to 22

Presented and took part in weekly group workshops with clients

One on one counseling

Kept a daily log book, wrote detailed case notes, answering telephones, etc

Mopping, sweeping, dusting, disinfecting, vacuuming, heavy lifting, laundry, cooking, etc

Help clients with any problems that may arise

Completed intakes and overall assessment with clients upon their arrival

Office Staff, Boldstar Infrared Services, Oshawa, ON

Proofread reports and received bonus for making permanent future changes to reports sent out to

clients

Maintained log of all reports viewed and sent weekly log to boss for review

References on Request

Contact this candidate