Customer Service Sales

Donnie Lorraine Richardson

*** ***** **** ******

Philadelphia PA 19146

215-***-**** Home or 706-***-**** cellular

EDUCATION:

****-**** ******** ******* ******* graduated from technical course

1967-1969 Attended Murrell Dobbins graduated from postgraduate course

1974-1975 Attended OIC Inc. for a Clerk Typing Course

1981-1984 Attended Community College of Philadelphia (Data Processing)

EMPLOYMENT:

2010 Enumerator for US Census Bureau Augusta GA

2008-2010 Customer Service Agent for Teleperformance Augusta GA

2008 Sales Agent for AT&T call center Augusta GA

2007 Sales Agent for Dial America call center North Augusta SC

2006-2007 Cashier and Floor Staff for Regal Cinemas Augusta GA

2000-2006 Direct Sales Rep and Billing Customer Service Rep for Knology Inc. Augusta GA

2000 Information Agent for AT&T call center Augusta GA

1999-2000 Telephone Service Rep for FutureCall call center Augusta GA

1998-1999 Administrative Assistant for BCFCC in Waynesboro GA

1994-1998 Medical Clerk for DDEAMC Dept of Radiology Ft Gordon GA

1990-1994 Clerk Stenographer for DDEAMC Res Mgmt Div Ft Gordon GA

1989 Data Entry Clerk for Career Personnel assigned to a private company

1987-1989 Computer Operator for NPPSO Dept of Navy Philadelphia PA

1982-1987 Computer Operator for Navy Aviation Supply Office Philadelphia PA

1979-1982 Computer Clerk of Interstate Commerce Commission Philadelphia

1977-1979 Clerk Stenographer for DHEW HCFA Health Human Services

EXPERIENCE: Served in Operation Desert Storm in 1991 with 13th Contingency Hospital. Retired in the rank of MSG from USAFR in 1997. Lifetime member 7778 VFW Lodge. Annual member of D.A.V. Performed over 15 years of office work 5 years customer service agent experience and 2 years of sales experience.

SKILLS: 50 WPM 80 WPM STENO 9000 STROKES 10 KEY

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