Customer Service Medical Assistant

Tamara Sullivan

Knoxville, TN 865-***-****

Objective:

Dedicated and hardworking Medical Assistant seeking a position that will utilize my medical and customer service skills to provide exceptional patient care.

Education:

Medical Assistant Program Graduate Kaplan Career Institute-Nashville, TN

Courses included: Hematology and Phlebotomy, Pharmacology, Patient Care Concepts, Minor Office Surgery, Fundamentals of Office Accounting, Medical Insurance, Record Management and Ethics, Office Management and Communications, Office Emergencies and Cardiac Care, Specimen Collection and Analysis and Computer Applications

Experience:

Cherokee Health 12/2010-11/2011

Medical Assistant

Triaged patients, recorded chief complaint, performed EKGs, gave injections, administered breathing treatments, ordered labs, assisted with pap smears, examinations and minor office surgeries, prepared examination rooms, performed urinalysis, inventoried medical and office supplies, schedule appointments and referrals to specialists

Brakebill Nursing Home 6/2009-12/2010

CNA

Gave patients showers, fed patients meals, and assisted patients with anything they needed..

Metro Center Health Group, Nashville, TN 11/2008-12/2008

Medical Assistant Extern (160 hours)

Triaged patients, recorded chief complaint, performed EKGs, gave injections, administered breathing treatments, ordered labs, assisted with pap smears, examinations and minor office surgeries, prepared examination rooms, prepared sterile fields, utilized Autoclave, performed urinalysis, inventoried medical and office supplies, filled medical records, schedule appointments and referrals to specialists

Lowe's, Nashville, TN 05/2008-08/2008

Customer Service Representative

Operated cash register, greeted customers, assisted customers with purchases, helped customers locate merchandise, stacked merchandise on shelves, and packaged purchases

Kmart, Nashville, TN 08/2006-04/2008

Customer Service Representative

Greeted guests, rang up purchases, assisted with layaway items, assisted with electronic and jewelry purchases, and maintained accurate cash drawer

Volunteer Activities:

Ewing Park Middle School-Nashville, TN, 2005

Certifications:

Adult CPR-American Heart Association

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