SHARON FAYARD COOPER
My objective is to use the skills I already have while learning new skills in order to further my knowledge and bring success to my employer.
Aaron’s Sales and Lease Grenada and Starkville, Mississippi.
I began at Aaron’s as the Customer Sales Rep. responsibilities including new customer retention, processing of customer files, outside marketing, processing of bank deposit and customer relations. In February 2010 promoted to Sales Manager responsibilities included supervision of sales employees, coordination of deliveries and service calls, store opening and closing procedures. In May 2010 promoted to Customer Accounts Manager with responsibilities including timely collection of customer payments, visiting customers that were more than 2 weeks past due, return of merchandise, and coaching customers in payment to ownership. In September 2010 promoted to General Manager with responsibilities including supervision of all store employees, purchase of merchandise for sale, profit and loss, and general upkeep of store.
Tally’s Tobacco Mart Grenada, Mississippi.
While at Tally’s I was responsible for checking customers out and taking their money. I was also responsible for checking in and stocking new inventory, keeping the store clean and making sure all customers were pleased with the product and service they received.
CLERK YEARS EMPLOYED 2005
B & S Recovery Service Grenada, Mississippi
My responsibilities at B & S were to review proposed cases and accept or reject them. Once a case had been accepted it was my responsibility to load the case into our computer system and assign the case to the proper repossession agent. I was also responsible for staying in touch with the agent to get the information they had and relay it to the assigning company. Once a vehicle had been repossessed it was my responsibility to assess the condition of the vehicle and report it to the assigning company and also deal with the owner of the vehicle to inform them of the actions needed to reclaim their vehicle
LEGAL ASSISTANT YEARS EMPLOYED 2003-2004
Hickman, Goza, and Spragins Grenada, Mississippi
While employed by Hickman, Goza, and Spragins I was responsible for answering the telephone, filing documents, receiving new cases and loading them into the computer, and contacting new clients. I was also responsible for using internet search sites to locate defendants.
HIGH SCHOOL DIPLOMA YEARS ATTENDED 1998-2002
A Beka Academy Pensacola, Florida
BUSINESS MANAGEMENT, ACCOUNTING YEARS ATTENDED 2002-2007
Holmes Community College Grenada, Mississippi
Graduated with AA in Accounting in July 2007
Windows Vista and 7
Microsoft Office Suite
Type 40-50 wpm
Clement McIntosh, Auto Tech Grenada, MS (Friend)
Cell phone 662-***-****
Chad Houghton, Aaron’s (Former Supervisor)
Cell Phone 318-***-****
Cecil Fayard Jr. (Father)
Cell phone 662-***-****
Rosetta Hayward (Current Supervisor)