Human Resources Customer Service

Jessica Greene

Lincoln Park, NJ ***** • 973-***-**** • *********@*****.***

OBJECTIVE: To obtain a Human Resources Administrative Assistant position which will allow me to utilize my knowledge and develop new skills.

EDUCATION: William Paterson University, Wayne, NJ 07470

Bachelor of Science in Psychology, August 2007

Honors: Deans List

County College of Morris

Human Resources Certification Program, In Progress

EXPERIENCE:

Comodo Group, Inc.

Human Resources Generalist December 2010-March 2011

• Act as liaison between HR/Payroll departments to assist with payroll

• Run all HR reports as needed in Checkpoint HRIS system

• Addressing all employee issues brought to my attention

• Partnered with managers to write job descriptions as needed

• Administrator for all employee benefits

• Executing new hire orientations

• Trained all new hires on Checkpoint/NOVAtime systems

• Administrator for NOVAtime system

• Train all new hires on Checkpoint/NOVAtime systems

• Researched and coordinated recruiting efforts

• Interviewed candidates

Archive Systems, Inc

Human Resources Administrator August 2008-December 2010

• Coordinate interviews

• Coordinate payroll process and run payroll bi-weekly in ADP system

• Prepare employment verification letters/ offer letters for employees

• Act as liaison between helpdesk/HR groups for initially setting up new hires

• Addressing all employee issues brought to my attention

• Running background checks on potential job candidates

• Generating HR reports as needed

• Preparing new hire books/ executing new hire orientations

• Maintaining HR files

• Coordinating training sessions for employees

• Entering all new hire information into ADP HRIS system and medical portals

• Planning and coordinating all company events

• Negotiate lower prices with supply vendors

• Reviewing all invoices for accuracy

• Updating company intranet site

• Review and follow up on workers compensation claims

Toys ‘R Us

Human Resources Supervisor / Customer Service July 2007 – August 2008

• Coordinated and performed interviews

• Completed new hire paperwork

• Assisted in training new hires

• Coordinated and performed new hire orientation

• Assisted in store functions

• Recruited applicants

• Reviewed resumes

Carvel Ice Cream Bakery

Store Manager June 2000 – July 2007

• Provided customer assistance

• Executed customer orders

• Assisted customers with determining needs

• Guided employees in daily tasks

• Trained new hires

• Executed opening and closing responsibilities

SKILLS:

• ADP Workforce HRIS System

• Checkpoint HRIS System

• Cognos reporting

• ADP reporting

• Microsoft Windows

• Microsoft Word

• Microsoft Excel

• Microsoft PowerPoint

• Microsoft Access

• Microsoft Visio

• Excellent writer and communicator

• Detail Oriented

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