Resume

Objective To obtain a sales position where my customer relations skills can be utilized to improve company image.

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Education Bachelor of Arts in Spanish, Georgia Southern University, Statesboro, GA. December 2008

GPA 3.0.

Study The School for Foreign Students Xalapa, Mexico

Abroad Spanish Spring 2006

Improved Spanish skills and learned about the Latin American culture.

Participated in one-on-one conversations and cultural immersion tutorials.

Joined the Homestay Program and developed a close relationship with my host family.

Registered and completed intensive Spanish courses.

Relevant Langston Middle School Statesboro, Georgia

Experience Spanish Mentor 2004 - 2005

Assisted Hispanic students in completing homework.

Counseled the students with behavioral problems and suggested appropriate solutions.

Reiterated information from the student’s class.

Helped in translating English for students who only spoke Spanish.

Work Home Depot Atlanta, Georgia Experience Customer Service Representative 2006 - 2007

Assisted in handling customer complaints and resolved problems.

Collected payments from consumers and all commercial credit card holders.

Created special orders for customers with information given by vendors.

Greeted and provided the necessary information to patrons upon entering the store.

Assisted customers through inbound and outbound calls regarding special orders.

Handled cash and credit transactions when front cashiers were backed-up.

Hooters of America Corporation Atlanta, Georgia

Administrative Assistant 2006-2006

Provided filing assistance.

Operated various office machines as required.

Copied, collated, folded, labeled, and mailed important documents using mail list.

Answered correspondence and composed memoranda and letters.

Brock and Clay Law Firm Marietta, Georgia

File Clerk 2002-2002

Filed records in alphabetical and numerical order, according to subject matter.

Typed indexing information on folders by legal case.

Verified accuracy of material to be filed by hard copy.

Searched for and investigated information contained in file and inserted additional

data on file records.

Computer Microsoft Word, Microsoft Excel, Access and Power Point.

Skills

Honors Hope Scholarship

Activities Spanish Club

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