MELODY PURDY
Amarillo, Texas *****
********@*********.***
CAREER OBJECTIVE: Seeking full time position utilizing skills in customer service, accounting and bookkeeping.
SUMMARY OF QUALIFICATIONS
16 years working for a fast growing retail company. Daily banking, research and office duties along with handling customer service issues, merchandising, and communicating concerns to store support on an ongoing basis.
EDUCATION
Certificate: Clerical/Accountants Assistant – Texas State Technical College 1994
Amarillo College of Hair Design – Texas Cosmetology License 1981
Continuing Education Certificates:
Excel 2003 – Amarillo College, Word 2007 – GCFLearnFree.org
Excel 2007 - GCFLearnFree.org, Access 2007 - GCFLearnFree.org
Power Point - GCFLearnFree.org
WORK HISTORY
Hastings Entertainment Inc. 5/1993 – 7-2009
Customer Service Associate, Video Expert, Customer Service Manager, Auditor, In Store Security, Video Recovery Manager, Receiving Associate, XBR Analyst, ADT Camera Expert, Switchboard Relief, Front Counter Team Leader
Duties
Daily office duties, banking, research, running and filing reports, data entry, customer service, telephone and switchboard, merchandising, ordering coke products, receiving and returns, inventory control, price changes, managing customer video accounts, collection agency contact, interviewing, managing and training cashiers, evaluations, ordering supplies, monitoring loss prevention issues in 153 stores, monitoring camera systems in 153 stores, communicating with authorities on theft issues.
Computer Skills
Proficient in Windows Office 2007 programs. XBR software and ADT camera software.