Manager Medical Assistant
Resume:
Teri Burke
****.*.*****@*****.***
Experience
Heartlite Hospice Care: Community Relations Manager April 11-Present
• Primary Responsibility: generating referrals from new and existing referral sources while maintaining relationships with facilities, hospitals, doctor’s offices, and the community.
o Repaired damages relationships in Madison County
o Forged new relationships in untouched offices
o Trained/Mentored Marketing Assistants
o Doubled referrals since employment
Spine & Neuro Center: Medical Assistant July 10 to April 11
• Primary Responsibility: managing the patient’s experience with the office from appointment scheduling to post-surgery status
o Handled patients complaints
o Pre-certified patients for surgery
o Managed insurance issues
Halo Monitoring: Director of Marketing Aug 09-Feb 10
• Primary Responsibility: generating referrals from new sources and launching a new technology into the local healthcare market.
o Educated community and facilities on new technology
o Educated community and facilities on geriatric fall awareness
o Trained nationwide resellers on product and selling strategies
o Designed, ordered, and managed use of marketing material
HEMSI/Philips Lifeline: Marketing Manager/Infection Control Jan 93-Aug09
• Primary Responsibility: generating referrals for Lifeline products; community education; dispatching in Madison County.
o Managed 5 employees responsible for marketing/sales
o Grew product line from 200 to 700 users
o Answered/Dispatched 911 calls
o Ensured OSHA compliance
o Maintain employees Infection Control records and concerns
o Education classes on Infection Control
o Worked on ambulance as EMT-I
Huntsville Hospital: EMT Intermediate Jan 93-Jan 98
• Provided care in well baby nursery, neonatal nursery, triage, and Neuro-Intensive Care
• Provided care for patients in the Emergency room
• Performed IV therapy and lab worked on needed patients
Education
University of Alabama: Huntsville, AL
Bachelors of Science: Nursing
University of Alabama: Birmingham, Al
Emergency Medical Technician: Intermediate
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