Customer Service, Receptionist, Accountng
Resume:
Nancy Vega
Plantation, Florida 33317
*******@*****.***
Work Experience
Customer Service Rep
**/**** – Present Teleperformance USA INC, North Lauderdale, FL
Inbound and outbound customer service, resolve escalated issues, schedule
FedEx shipments, place DSL and Cable orders, schedule appointments for
installations for the technicians
Data Entry
Receptionist
Robert Half (Temp Agency)
4/2008 – March 2009 Ft Lauderdale, FL
• Answer multiple phone lines, welcome clients/customers, filing, data entry,
faxing documents, schedule appointments.
Customer Service Rep
2/2003 – 2/12/08 PRC, Margate, FL
Inbound and outbound customer service, assist consumers with orders, resolve
escalated issues, train new CSR’S
Data Entry
Asst. Treasurer
6/1996 – 11/2011 Ft Lauderdale SDA Church, Davie, Florida
count cash, total all checks, balance accts. make bank deposits, data entry
Data Entry
7/1995 - 7/1997 Chair Management Corporation, Ft. Lauderdale, FL
Answered phones, customer service, data entry, filing, bookkeeping
Secretary
3/1993 - 3/1995 Cuisine, Cuisine, Chicago, IL
Answered phones, scheduled appointments & events, filing, data entry, accounts
payable/receivable, accounting, customer service
Education
Advanced Career Training, New York, New York
Certification
Medical Assistant
Antillian College, Mayaguez, Puerto Rico
Some College Coursework Completed
Elementary Education
Broward Community College, Ft. Lauderdale, Florida
Some College Courses Completed
RN Program
Skills
Bilingual. Fluent speaking, reading, and writing Spanish and English, computer literate MSWord, MSExcel.
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