data entry/ word processor

Marylou E. Ebilane

********@*******.***

KNOWLEDGE, SKILLS, and ABILITIES

Software: Microsoft Products (M.S. Office, Communications, (Outlook and Internet Explorer) & Others

Desktop Publishing: Microsoft Publisher, Corel Draw 10, Microsoft, PowerPoint, 10-Key and others

Equiptment: Various PC's, and Variety of Office Equipment, Digital Cameras, Scanners

Languages: Spanish (Conversational), Philippines (Fluent)

WORK HISTORY

Present-2007 - Homemaker

Raising a child, management of daily household business, activities, and family needs.

2003-2007-Prep Cook/Cashier/Server-Aramark(Richmond Convention Center) Richmond, VA- 804-***-**** (Dan Watkins)Prepare food necessary for functions, balance registers, serve food to guest, clean salons after functions.

2005-2007-Office Assistant-Lake West Funding-Richmond, VA- 804-***-**** (Daniel Edwards)

Answered switch board and responding to/routing calls appropriately, customer service, data entry, faxing, deal with creditors, order supplies for entire departments, print out ups labels for sending out letters & packages. Receive & route deliveries to appropriate parties. Assist HR manager with maintaining emergency contacts spreadsheet and staff directory & implementation of administrative policies and procedures. Schedule meetings & seminars for all levels of department.

Input client data into Encompass/Point System, pull credit reports, assign loans to senior loan officers, shop loans, sale products to clients, set-up appointment for borrowers to sign RESPAS, gather information needed to process loans (title, hazard, appraisals, etc.). Making sure all loans is in compliance before going to processors. Put together packages to meet underwriting standards. Clear all conditions required by underwriter approval prior to closing loans.

2002-2005- Line Cook -Richmond Marriott-Richmond, VA- 804-***-**** (Milton Bowman)

Prepare food for restaurant, room service, and bar. Provide professional and efficient customer service to guests, take orders, and answer phones, hosting, cashiering, and light cleaning.

2000-2002-Cashier Attendant-Napa Auto Parts-Indio, CA- 760-***-**** (Jesus Morales)

Provide professional customer service, filed invoices, copied and faxed documents, answered multi-line telephone system, took orders for sales, maintained accurate inventory, balanced register, manage floor for sales and manage housekeeping.

1998-2000-Housekeeping/Front Desk-La Quinta Resorts-La Quinta, CA- 760-***-**** (Janet)

Answered multi-phone lines, data entry, copied and faxed documents, professionally assisted guests with special requests, light housekeeping. Direct housemen for guest request thru radio. Call guest to ensure satisfactory of deliverance.

EDUCATIONAL HISTORY

Virginia School of Technology-Massage Therapy Graduate-Richmond, VA

Regional Occupational Program-CIS & Dental Asst. Certified-Indio, CA

College of the Desert-Completed one year-Palm Desert, CA

Coachella Valley High School-Graduate-Thermal, CA

REFERENCES FURNISHED UPON REQUEST

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