Customer Service Marketing

CHRISTOPHER SEAN TORRES

**** ********* *** ****** *** 207 • Miami, Florida 33175 • 305-***-**** • *******************@*****.***

_____________________________________________________________________________________

OVERVIEW

Seasoned Marketing Director with experience and ability to build brand recognition, expand market share and increase customer retention. Exceptional design and strategic marketing skills. Talent for sales communications, recruiting, training and developing marketing representatives.

CORE STRENGTHS

Article Marketing

Search Engine Optimization

Website Development

Paid Search Campaigns

Social Media Marketing

Keyword/Niche Research

Web Analytics

Split Testing

Affiliate Marketing

Media Placement

Viral Video Marketing

Email Marketing

Lead Generation/List Building

Landing Page Optimization

Sales Funnel Optimization

COMPUTER SKILLS

• Web Development experience with Wordpress, Photoshop & Dreamweaver. Fluent in Windows and Mac OS

• Twelve years of Graphic & Web Design experience with Adobe Photoshop

PROFESSIONAL EXPERIENCE

Mass Nutrition, Miami, Florida 7/2010 – 8/2012

Ecommerce Marketing Director

• Performed market and keyword research to find highly profitable keywords with minimal competition

• Created SEO marketing campaign including link building, social media bookmarking, article marketing, etc

• Responsible for creating and optimizing onsite content such as meta tags, URLs, anchor tags and page titles

• Designed all brand and category banners for the new company website (over 120 banners)

• Hired premium content writers as well as created email campaigns, landing pages and opt-in forms

• Implemented analytics tracking to optimize ecommerce conversion rates

Tiger Direct, Miami, Florida 9/2008 – 6/2010

Sales Representative - Computers, TV’s and Electronics

• Performed product demonstrations and educated customers on their purchase decisions

• Attached accessories, software, and labor

• Maintained high quality customer service and developed relationships with repeat clients and business clients

• Performed daily merchandising of store aisles and made sure every product was properly tagged and placed

• Explained the features and benefits of product protection plans as well as in home installations

Media Star Promotions, Miami, Florida 10/2006 – 8/2008

Brand Ambassador and Cultural Influencer

• Coordinated major events throughout South Florida and utilized heavy branding and strategic marketing

• Established and maintained relationships with venue owners and entertainment industry talent managers

• Hired all necessary photographers and videographers as well as graphic designers, djs, ice sculptors, and other talent

• Created exceptional event experiences to represent our client and followed up with post event reports

EDUCATION

Web CEO University, Internet Marketing Professional Certification

Wealthy Affiliate University, Online Marketing/Entrepreneur Training

July 2009-March 2010

Miami Sunset Senior High School, Miami, Florida

High School Diploma, August 2000

Contact this candidate