Assistant Property Manager

***** ** **** **. ******** PINES, FL *****

PHONE 954-***-**** E-MAIL *********@*******.***

JENNIFER VELEZ

SUMMARY

 Accomplished, experienced and knowledgeable in leasing and property management.

 Dedicated to company goals and customer service.

 Committed to encouraging & supporting teamwork.

 Skilled at learning new concepts quickly, working well with fellow co-workers, and communicating ideas clearly and effectively.

EDUCATION

2008-2009 University of South Florida Tampa, FL

Master’s Degree

2004-2008 University of South Florida Tampa, FL

Bachelor’s Degree (Magna Cum Laude)

PROFFESSIONAL EXPERIENCE

January 2008 – Present 2009 St. Croix Apartments

Assistant Property Manager, Leasing Specialist

 Collect/post rent and maintain OLR percentage goals. Deposit money to bank. Maintain/update current/past resident files. Prepare/follow through with evictions. Run/review credit reports and rental applications. Prepare/sign leasing agreements with renewing/new residents. Update computer files/reports daily and assist Property Manager with supervision of employees. Learn functions of Property Manager for promotional opportunities.

May 2006 – Present 2009 First Presbyterian Church

Church Choir Soloist

 Practicing and performing weekly anthems/introits with the choir. Assisting and assembling frequent solo performances for services.

May 2006 – August 2008 University of South Florida ID Card Center

Customer Service/ID Card Associate/Cashier

 Greet customers/indentifying/verifying clients. Making ID cards and passport photos. Cashiering, answering phones, sorting mail/ messages. Providing information on the Federal Credit Union.

May 2005 – August 2005 Savanna Commons & Castle Guard Security

Customer Service/Clerical and Administrative Work

 Greeting residents and assisting in sign-up for classes/events. Renting out rooms and supplies. Assisting prospects/residents and making identification cards for entry. Clerical work such as filing, answering phones, and sorting mail/messages.

February 2002 – August 2004 Publix

Front Desk/Service Clerk/Cashier

 Checking and assisting customers. Blocking shelf items/scanning/cashiering/balancing money.

LANGUAGES

 Fluent English

 Fluent Spanish

 Semester Studies in French, Italian, & German.

AWARDS & ACHIEVEMENTS

 Outstanding OLR Percentage Certificates

 Bright Future’s Scholarship Award

 Outstanding Alto & Junior Award

 Several semesters on Dean’s List

 Employee of the Month Award

SKILLS

 Great with residents and people

 Currently cross-training as Property Manager

 Bilingual

 Great at multi-tasking

 Very skilled and literate with computers

 Completed Grace Hill Training

 Knowledgeable in Yardi/Yardi 6.0, Blue Moon, and Resident Data

 Extensive education with a Masters Degree

VOLUNTEER EXPERIENCE

 Over 300 community service hours served in singing, caroling, concerts, performances, church choirs, city parks, and recreational services.

 Shriner’s Hospital volunteer for children’s Music Therapy

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