Karen E. (Ross) Berry
Winslow, ME 04901
************@*****.***
OBJECTIVE
Attentive, responsive, thorough medical secretary with over seven years experience looking to acquire a position in office management.
PERSONAL OVERVIEW
• Possess the ability to maintain composure in stressful situations, motivate, calm and multi-task
• Get along with diverse personalities and varying cultural backgrounds, work well with persons within geriatrics, adulthood, adolescents, and childhood populations
• Act cooperatively in a team capacity, work well independently, have eagerness to learn and have demonstrated ability to be trained quickly
EDUCATION
2010-2011 University of Maine Augusta, Augusta, Maine, Obtained 9 credits
2002-2011 Kennebec Valley Community College, Fairfield, Maine, Obtained 109 credits
01/2003 Maine Health Care Associates, Augusta, Maine, Recertification C.R.M.A
01/2002 Maine Health Care Associates, Augusta, Maine, Earned C.R.M.A. Certification
1996-1997 Maine Technical Center, Waterville, Maine, Earned C.N.A and BCLS
WORK EXPIERENCE
04/04-11/11 Medical Secretary/C.N.A, Inland Hospital, Waterville, Maine
• Support the medical staff on the Medical/Surgical Telemetry unit of a busy, rural hospital
• Follow hospital protocol when completing case information and keeping patient records secure
• Finish patient forms, admittance paperwork, reports, and discharges accurately
• Engage visitors, patients and medical staff in a positive and friendly way, answer telephones, greet and direct visitors, arrange hospital admittance, address questions and provide vital unit support
02/03-04/04 C.N.A, Lakewood Continuing Care, Waterville, Maine
• Use knowledge of aging process and follow nursing standards of care to provide compassionate support to assigned residents on geriatric and skilled units
• Note any unusual physical or behavioral change in resident, look closely for reddened areas on resident’s skin, increased agitation or confusion or lethargy and report observations to charge nurse
• Obtain vital signs, obtain accurate weights, measure intake and output, observe percent of meal consumed and record on clinical records
01/02-04/04 C.R.M.A/C.N.A, Sunset Home, Waterville, Maine
• Help residents of an all-female retirement community retain their independence by helping with personal care, medication administration, housekeeping and food service
• Create a pleasant and comfortable atmosphere, answer call bells for residents in a prompt and respectful manner, and engage in activities with residents
05/97-01/01 C.N.A, Mount Saint Joseph, Waterville, Maine
• Provide daily personal support to residents of geriatric, hospice and psychiatric level of care and abide by residents’ care standards and employer policies
• Have thoughtful, kind interactions with individuals while tending to personal hygiene, resident environment, nutrition, lifting and moving, and bowel and bladder needs
• Maintain accurate documentation in resident care records
VOLUNTEER EXPIERENCE
06/08-Present In-Home Care Provider
• Look after and support a friend with traumatic brain injury to ensure their ability to retain their living independence