NEELAM JHAVERI
** ******** ***** ***: 978-***-****
North Andover, MA 01845 email:********@*******.***
OBJECTIVE
To obtain a position within the electrical or medical field as a quality control inspector or customer service technician allowing me to utilize & leverage my technical and interpersonal skills and encourage growth within the organization.
WORK EXPERIENCE
Nov 1998-Aug 1998 Stop & Shop Supermarkets Peabody, MA
North Andover, MA
Customer Service Clerk
• Ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
• Process invoices and returns.
• Maximize team potential through effective and proper procedures for customer check out, handling of tenders, use of tares, sales of alcoholic beverages, and use of PLUs and UPCs.
Mar 1992-Oct 1994 Devereux House Nursing Home Marblehead, MA
Certified Nursing Assistant
• Provide service and care to each resident in a timely and efficient manner.
• Provides program/activity needs to residents while assisting in maintaining a positive physical, nutritional and social environment for the residents, while ensuring they feel safe and purposeful.
• Maintaining good communications and interpersonal relations with residents and health care professionals.
Jan1988-Mar 1991 Energy Sciences, Incorporated Wilmington, MA
Production Control Coordinator and Quality Control Inspector
• Coordinating kits for system and inspecting various electro-mechanical parts.
• Dosing and creating graphs.
• Work closely with the Manufacturing Departments calibrating dose meters, measuring uniformity, depth dose and yield measuring for machines.
• Calculate the system quality to reduce manufacturing defects.
Mar1984-Dec 1987 Applitek Corporation Wakefield, MA
Senior Quality Control Inspector
• Provide incoming inspection, particularly PC Board inspection reports, vendor inspection and data entry.
• Inspection of raw PC boards with CYCLOPS, large screen optical inspection systems, ECO’s, PCB’s.
Placement of ECO wire runs and metering out ECO wires. Detail placement, inspecting purchased components value and solder quality.
EDUCATION
1976 Central Board for Higher Education, Bombay, India
1977 Bahrain Technical School, Bahrain, Persian Gulf
June 1977 Quality Control Seminar
May 1996 Basic Electronics course at North Shore Community College
SKILLS
• Mac and IBM compatible, Windows, Excel, Word.
• Able to multi-task
• Able to meet deadlines and revenue targets in a consistent manner
• Have excellent oral and interpersonal communication skills
• Thrive on working in challenging environments
• Highly organized and dedicated with a positive attitude
REFERENCES
Available upon request