ATEEQ A. ALI

RESIDENCE: * BRADBOURNE CLOSE, GREAT LEVER, BOLTON, BL3 6YL

Email: lf5c6t@r.postjobfree.com Mobile: 075******** (Preferred); Home: 012**-******

CAREER OBJECTIVE

I seek a long-term position in a firm where I am to utilise my experiences, education, and talents that interests me and benefits the firm.

EDUCATION:

AS-Level Psychology. Bolton Catholic Sixth Form Centre. 2002-2003

A-Level English Lang/Lit. Bolton Catholic Sixth Form Centre 2001-2003

A-Level Business Studies. Bolton Catholic Sixth Form Centre 2001-2003

GNVQ Level II Word Processing. Bolton Catholic Sixth Form Centre 2000-2002

GNVQ Level III Text Processing. Bolton Catholic Sixth Form Centre 2000-2002

Graduated in the field of BA (Hons) Consumer Protection (Consumer Law) in Manchester Metropolitan University. Studied 15 months MSc Management in the same Institution.

In University, I have studied topics such as Ancillary Legislation, Consumer Advice and Education, Consumer Behaviour, English Legal System, Local Government Practice, Perspectives of Consumer Protection, Finance for Marketing, Intellectual Property Law, Product Law, Professional Perspectives (Civil), Retailing Law and Practice, Relationship Marketing, Research Methods, Credit and Money Advice, Consumer Protection Strategies, Evidence and Procedure, Fair Trading Law, Quality Management, to name but a few.

EMPLOYMENT EXPERIENCE

2005 – Work shadowed e-commerce manager in an international organization, selling mobile phones and accessories, in Harrow, Middlesex. Job included taking orders placed over the Internet and processing the orders. In the event of discrepancy over payment details etc., proceeded, to contact the clients over telephone, and resolved any problems. Also worked in Customer Services Department, conducting satisfaction surveys and receiving calls.

2004-2006 – Gained experience working as an Assistant manager alongside the Director of Claims Express, an Accident Management firm, based in Bolton. Duties, whilst in this position, included liaising with clients and drawing up the best suitable method of conducting the potential accident claim, and confirming this with the partner solicitors who would represent our clients legally, contacting the relevant organisations in order to gather the necessary documentation which would help the clients’ claim, providing the clients with the necessary vehicles whilst theirs were in storage (if relevant). This would be reported back to the Director of the company, Mr. Naveed Akbar. A secretary would be reporting back to me regarding any questions that current clients, or other necessary organisations, would have. Furthermore, any queries from potential clients would be reported back to me. I was also responsible for chasing up the solicitors for an update to the clients’ cases. Responsibilities also included determining relevant marketing media to be utilized in order to attract a wider customer base, and to enhance current customer loyalty. Finally, I was responsible for analysis of customer feedback in order to determine how successful the company was at meeting the clients’ needs and what more the company could do to further improve that service.

2004 – Gained experience working as a teacher in a village in Pakistan. This involved having to communicate with pupils in a foreign language (Urdu and Punjabi) and teaching principles of English, Mathematics, and Science.

2003 – Worked alongside a barrister in Pakistan, attending court hearings etc. ex parté claimants and prosecution. As is well known, in a financially deprived third-world country, such as Pakistan, finances are a limited resource to which a select few have access. There is no system in place which assists such people in finding justice. My aim was to provide a Pro Bono Initiative, whereby advice was given free-of-charge to those who needed it most.

1999 – Worked in Bolton and Bury Chamber of Commerce, in Finance, and Auditing Department. Duties included the assortment of invoices, and general auditing and secretarial duties.

COMPUTER SKILLS

Very good keyboard skills, knowledge, and skill in a range of computer packages including:

• MS Office (word, Publisher, Access, Excel).

• Computer literate. Have conducted extensive research using the Internet.

Able to efficiently use:

• LEXIS.

• West Law.

• Microsoft Windows 95.

• Microsoft Windows 98.

• Microsoft Windows 2000.

• Microsoft Windows ME.

• Microsoft Windows XP (&Professional).

• Microsoft Works.

ADDITIONAL SKILLS

• Full driving license.

• Oral and written fluency in English and Urdu.

• Oral fluency in Punjabi and Hindi.

• Some written and conversational French.

• Good communication and research skills.

• Confidence and positive attitude towards work.

INTERESTS

• Weight Training, Rugby, Boxing.

REFEREES

Available on request.

Contact this candidate