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Customer Service Manager

Location:
durant , OK, 74701
Salary:
any
Posted:
October 03, 2010

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Resume:

Tara N. Bain ~**** Ciara Dr.. ~ Durant OK ***** ~ 724-***-****

STRENGTHS

• Hardworking and determined, having maintained steady employment while attending college.

• Ability to develop productive and caring relationships with staff, guests, and patients.

• Natural leadership qualities, which were further developed during internship at Health Trends, Department manager and the Sterling house, and Shift manager at Choctaw casino.

EDUCATION

Riverview Jr/Sr High School, Oakmont, PA, June 2003

Southeastern Oklahoma State University, Durant, OK

Bachelor of Science degree in Recreation, with a minor in Psychology, December 2007.

PRESENT EMPLOYMENT

Sterling House Assisted Living Home, LIFE ENRICHMENT DIRECTOR,(June 2009)

• Plan and organize all activities and trips that involve the residents.

• Type up monthly calendars and news letters.

• Take residents on outings in our 12 passenger bus.

• Provide companionship to my residents.

PAST EXPERIENCE

Choctaw Casino and Resort, BEVERAGE SHIFT MANAGER,(January 2010-may 2010)

• Assign sections to beverage servers, make sure job duties are being done, train new servers, file, enter data into computer systems, and deal with issues as they arise.

Curves, TRAINER, (August 2009-January 2010)

• Open up facility and assist women in using equipment correctly and stretch correctly.

Choctaw Casino and Resort, SERVER, (April 2007-October 2009)

• Wait tables, customer service and clean-up responsibilities.

Midnight Sun Tanning Salon , TANNING CONSULTANT, (January 2008-June 2009)

• Enter data into computer system, customer service and clean-up.

Health Trends Fitness Center, INTERN, Dennison, TX (Summer 2007)

• Lead a water aerobics class for a group of elderly men and women.

• Completed 120 hours of supervised instruction.

Nexxlinx Call Center, CUSTOMER SVC REP., Durant, OK (Aug 2006 – April 2007)

• Assisted customers over the phone with problems related to their cable television, digital phone or internet connection.

• Troubleshooting and problem solving skills used daily.

Mitchell Manor Nursing Home, DIETARY AID, McAlester, OK (Dec. 2005 - August 2006)

• Cooked meals (including meal-modification for certain diets)

• Served the residents (fed people who were unable to feed themselves)

• Clean-up of kitchen and dining room.

• Related to the patients on a personal level, providing important emotional support.

Justifacts Credential Verification, Inc., DATA ENTRY, Pittsburgh, PA (May 2005 – Oct 2005)

• Researched criminal record search results for prospective employees.

Longwood at Oakmont Retirement Resort, SERVER, Verona, PA (May 2000 – May 2005)

• Served meals to residents.

• Assisted with special functions for various celebrations and events.

• Cleaned dining rooms.

• Provided companionship to the residents by relating to them on a personal level.



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