Joshua J. Anton
Royal Oak, MI 48073
Phone 586-***-****
E-mail **********@*******.***
Work experience
**/**** – 11/2010 North Oakland Family YMCA Auburn Hills, Mich.
Director of Membership and Marketing
• Promoted from customer relations manager after creating a metro Detroit association-wide training manual for all courtesy counter employees and new hires
• Created low-cost/grass roots marketing promotions that on average drove 50+ prospects into the facility
• Handled all sales, retention and customer service issues for a member base of 12,000+
• Wrote, edited and planned creative campaigns through monthly e-newsletter, local publications, Twitter and Facebook fan page with 480+ fans
• Managed and planned special events, corporate partnerships/relationships, donations, overall branch marketing and a $2.4 million budget
08/07 – 10/07 Saflok and Detroit Door and Hardware Troy, Mich.
Marketing Coordinator (Through temporary agency Sperion)
• Purchased and negotiated media spots in trade publications, radio and newspapers
• Designed, wrote and edited press and promotional materials
• Made inside and outside sales, maintenance and marketing calls and emails daily
3/07 – 7/07 Quicken Loans Troy, Mich.
Mortgage Banker
• Sold, underwrote, qualified and assisted clients through the entire loan process from application to closing
• Utilized communication skills to gain and maintain client’s business
12/00 – 3/07 Cost Plus World Market Shelby Twp., Mich.
Assistant Manager
• Provided superior customer service skills
• Performed all administrative duties including book keeping, sales analysis, budget tracking, supply ordering, scheduling and all other store operations
12/04 – 9/05 Detroit Zoo Royal Oak, Mich.
Public Relations Intern
• Wrote and edited news releases, media kits and promotional materials for media
• Scheduled interviews for national, international and local media outlets
• Assisted in the planning of special events and marketing campaigns
2003 – 2004 WSU Speech and Language Department Detroit, Mich.
Marketing Research Internship
• Researched and pinpointed the department’s target audience
• Designed campaign to reach target audience through the department’s website
• Increased department’s enrollment by 15% with marketing strategies
Professional memberships Rochester Young Professionals
Auburn Hills, Pontiac and Rochester Hills Chamber of Commerce
Education
5/2005 Wayne State University Detroit, Mich.
Bachelor of Arts in Public Relations
References and work samples furnished upon request